AlayaCare press releases
AlayaCare launches AlayaFlow Agentic AI at Better Outcomes 2026
AlayaCare will launch its new Agentic AI solution, AlayaFlow, for its Australian and New Zealand customers at its flagship user conference, Better Outcomes 2026. AlayaFlow is an AI-powered workflow platform built to automate costly and time-consuming administrative tasks. Powering a group of AI agents, AlayaFlow enables workflow automation, freeing up time for direct client care and significantly reducing administrative costs for home care customers. The first three…
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AlayaCare first to submit successful claim under new Support at Home program
Sydney, Australia – 6 November 2025: AlayaCare, a leading provider of cloud-based home, residential, and disability care software, has become the first technology provider to successfully submit an invoice under the Australian Government’s new Support at Home (SAH) program using the newly released APIs from Services Australia. The milestone marks a major step forward in…
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AlayaCare acquires Nightingale to expand NDIS and disabilities offerings in Australia
Press Release- 28th October 2025, Sydney, Australia: AlayaCare, a leading provider of cloud-based home and community care solutions, has entered into an agreement to acquire Nightingale Software, a provider of NDIS and home care software solutions in Australia. The acquisition is subject to customary closing conditions and regulatory approvals. This acquisition strengthens AlayaCare’s presence in Australia,…
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AlayaCare launches Layla helping Home Care Providers unlock data-driven efficiencies to improve client care
Press Release- 30th July 2025, Sydney, Australia: AlayaCare, a leading provider of cloud-based home and community care solutions, is proud to announce the ANZ launch of Layla, an AI-powered conversational assistant designed to transform how care is delivered across the region. It is widely acknowledged that a large portion of healthcare data, an estimated 80%, is…
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AlayaCare launches Client Intelligence Suite in Australia to flag risks and reduce hospitalisations in home care
Press Release – 11th February 2025, Sydney, Australia: From today, Australian home care providers can benefit from AlayaCare’s Client Intelligence Suite to automatically alert care staff to potential risks for clients, avoiding adverse events and even hospitalisations. Using NLP & LLM technology, the Australian launch of the software follows its successful launch with some of…
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Support at Home transition driving urgent need for streamlining manual processes
Home care providers will likely face increased pressure on their bottom line as they transition to the new Support at Home program by 1 July 2025. Providers will face a 10% cap on care management fees under the new system, with details of the changes shared at the Support at Home program update – Webinar…
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AlayaCare customer shares 84% decrease in staff overtime costs through interoperability solution
SYDNEY, NSW / September 4, 2024 – AlayaCare has facilitated an 84% reduction in staff overtime costs for ermha365, a mental health and disability support provider with over 570 employees. ermha365 shared the impressive result at AlayaCare’s flagship user conference Better Outcomes yesterday. ermha365 achieved this result with AlayaCare Cloud Integrations that enable technical teams…
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AlayaCare named the Best SaaS Product for Healthcare at the 2024 SaaS Awards
AlayaCare has today been announced as the Best SaaS Product for Healthcare at the 2024 SaaS Awards. This success follows AlayaCare’s recognition as the Best Software as a Service (outside USA) in the Cloud Awards earlier this year. The SaaS Awards recognises the leading innovations and applications of software-as-a-service solutions across a wide range of…
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Former Facebook CEO (ANZ) Stephen Scheeler announced as keynote speaker for Better Outcomes
SYDNEY, NSW – AlayaCare today announces Stephen Scheeler – former CEO of Facebook ANZ, renowned business leader, and digital innovation expert – as the keynote speaker at Better Outcomes 2024. Better Outcomes is AlayaCare’s flagship user conference that will be held on 3 September in Sydney. Scheeler brings vast experience as a leader who drove…
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