Operations
Guide: The Future of AI in home and community care
How artificial intelligence, predictive analytics and AI agents are changing care delivery across Australia and New Zealand Home and community care providers across Australia and New Zealand are navigating one of the most complex periods in the sector’s history. Demand is rising. Reforms are underway. The workforce is stretched thin. At the same time, clients…
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A provider’s guide to the new Aged Care Act: HELF, whistleblowing and record keeping
Residential aged care providers are deep in preparation mode as the new Aged Care Act takes shape. While some changes build on existing residential practices, others introduce new expectations that require fresh thinking and action. At our recent Residential Roadshow, Anita Courtney, Aged Care & Home Care Principal at Russell Kennedy Lawyers unpacked key areas…
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Aged care reform: Six opportunities identified by a sector strategy expert
The new Aged Care Act offers residential providers a chance to sharpen strategy, improve governance, and focus on what really matters, delivering quality care. At our recent Residential Roadshow Nicki Doyle, Senior Managing Director at FTI Consulting, shared this perspective. She explained how the Act offers an opportunity to reset and build stronger, more future-ready…
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Tackling the care worker shortage: 5 effective strategies for retention
The care worker shortage and high turnover rates in the home care industry are a constant struggle for organisations. Currently, the turnover rate is about 30%, and replacing an employee can cost over $11,000 AUD in resources. So, the big question is, why is the turnover rate so high in this industry? How have other…
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5 (more) ways of reducing repetitive tasks through home care software solutions
Many home care organisations struggle with administrative burdens. Care workers spend a significant portion of their day on tasks like data entry and maintaining client records. These activities can take even more time for rural providers who travel long distances to reach clients. Our blog, 5 ways of reducing repetitive tasks through home care software…
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