Australia
Your 6-week path to Support at Home readiness
Support at Home is here, and providers are expected to meet higher standards for compliance, reporting, and digital workflows. We’ve seen a surge of interest as providers look to move on from manual workarounds or outdated workflows that struggle to keep up with compliance. Our software was the first to be NOI certified and we were the first…
Residential care trends in 2025
2025 is shaping up to be a pivotal year for residential care in Australia. With the introduction of the new Aged Care Act, the sector is set for a major overhaul, compelling nearly every organisation to adapt their business practices. This legislation is expected to drive transformative change, reshaping how care is delivered and managed…
5 ways to reduce the risk of hospitalisations in home care
Operating in the home care space comes with a certain level of expected risk. After all, you’re working with people who need additional support, who rely on your services to provide high-quality care so they can continue living their lives without barriers or hinderance. When not adequately managed, it’s well-known that certain events can lead…
Challenges and opportunities in home and residential care in 2025
The start of a new year brings a new reality for home and residential care providers. With exponential growth in the sector, many are feeling the weight of equally exponential challenges. These pressures are further compounded by the rollout of new government programs, which creates a complex and, at times, unsettling environment. Yet, as the…
Considering AlayaCare? Here’s what happens after you sign up
It’s a big decision to transition to any new software. At AlayaCare, we have many people to help guide you through the process. From business development managers to professional services consultants, customer relationship managers, and everyone else in between, we have a passionate team that lends their expertise to get your organisation up and running…
Navigating the new Aged Care Act: Key impacts for providers
UPDATED: 26/6/2025 Update: The Aged Care Act is now set to begin on 1 November 2025 Originally scheduled for July, the Aged Care Act has been delayed to give providers more time to get ready. This extra runway is your chance to prepare for new legislation, streamline processes, and free up staff time through smarter, more…
10 years of AlayaCare, 10 years of Better Outcomes
This year is AlayaCare’s 10th anniversary. In ten years, we’ve built our business to 700 global customers, enabled over one billion scheduled visits, and opened nine offices worldwide. For ten years we’ve had our heads down, focusing on how we can develop new and innovative technology that addresses the greatest barriers affecting the home, disability…
Tackling the care worker shortage: 5 effective strategies for retention
The care worker shortage and high turnover rates in the home care industry are a constant struggle for organisations. Currently, the turnover rate is about 30%, and replacing an employee can cost over $11,000 AUD in resources. So, the big question is, why is the turnover rate so high in this industry? How have other…
5 emerging AI trends in home care in 2024
Everyone is talking about the power of ChatGPT, machine learning, and large language models. This is how we can use them in the home care space.
5 (more) ways of reducing repetitive tasks through home care software solutions
Many home care organisations struggle with administrative burdens. Care workers spend a significant portion of their day on tasks like data entry and maintaining client records. These activities can take even more time for rural providers who travel long distances to reach clients. Our blog, 5 ways of reducing repetitive tasks through home care software…