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Australia

Your 8-week path to Support at Home readiness

By Lee-Roy Chitambira / July 15, 2025

The new Aged Care Act has been delayed to 1 November, giving providers more time to get ready. But as you know, time moves fast in aged care.  Before the delay, we had 39 organisations go live within the same three-month period. With a proven implementation system in place, we saw an opportunity to help even…

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Residential care trends in 2025 

By Dimity Kirkwood / February 24, 2025

2025 is shaping up to be a pivotal year for residential care in Australia.  With the introduction of the new Aged Care Act, the sector is set for a major overhaul, compelling nearly every organisation to adapt their business practices. This legislation is expected to drive transformative change, reshaping how care is delivered and managed…

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5 ways to reduce the risk of hospitalisations in home care

By AlayaCare / February 17, 2025

Operating in the home care space comes with a certain level of expected risk.  After all, you’re working with people who need additional support, who rely on your services to provide high-quality care so they can continue living their lives without barriers or hinderance.   When not adequately managed, it’s well-known that certain events can lead…

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Challenges and opportunities in home and residential care in 2025 

By AlayaCare / January 7, 2025

The start of a new year brings a new reality for home and residential care providers.   With exponential growth in the sector, many are feeling the weight of equally exponential challenges. These pressures are further compounded by the rollout of new government programs, which creates a complex and, at times, unsettling environment.  Yet, as the…

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Considering AlayaCare? Here’s what happens after you sign up 

By AlayaCare / October 14, 2024

It’s a big decision to transition to any new software.  At AlayaCare, we have many people to help guide you through the process. From business development managers to professional services consultants, customer relationship managers, and everyone else in between, we have a passionate team that lends their expertise to get your organisation up and running…

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Navigating the new Aged Care Act: Key impacts for providers 

By Freda Cheung / September 23, 2024

UPDATED: 26/6/2025 Update: The Aged Care Act is now set to begin on 1 November 2025  Originally scheduled for July, the Aged Care Act has been delayed to give providers more time to get ready. This extra runway is your chance to prepare for new legislation, streamline processes, and free up staff time through smarter, more…

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10 years of AlayaCare, 10 years of Better Outcomes 

By AlayaCare / August 29, 2024

This year is AlayaCare’s 10th anniversary.  In ten years, we’ve built our business to 700 global customers, enabled over one billion scheduled visits, and opened nine offices worldwide.  For ten years we’ve had our heads down, focusing on how we can develop new and innovative technology that addresses the greatest barriers affecting the home, disability…

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Tackling the care worker shortage: 5 effective strategies for retention 

By Lee-Roy Chitambira / June 24, 2024

The care worker shortage and high turnover rates in the home care industry are a constant struggle for organisations. Currently, the turnover rate is about 30%, and replacing an employee can cost over $11,000 AUD in resources. So, the big question is, why is the turnover rate so high in this industry? How have other…

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5 emerging AI trends in home care in 2024 

By AlayaCare / April 16, 2024

Everyone is talking about the power of ChatGPT, machine learning, and large language models. This is how we can use them in the home care space. 

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5 more ways of reducing repetitive tasks through home care software solutions

5 (more) ways of reducing repetitive tasks through home care software solutions 

By Lee-Roy Chitambira / April 10, 2024

Many home care organisations struggle with administrative burdens. Care workers spend a significant portion of their day on tasks like data entry and maintaining client records. These activities can take even more time for rural providers who travel long distances to reach clients.  Our blog, 5 ways of reducing repetitive tasks through home care software…

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