Home Care
How Uniting NSW got finance and procurement processes SAH ready
Support at Home is bringing major changes to how home care organisations manage service delivery, finance, and procurement. A key requirement set out in the Support at Home manual (section 10.5) is the need to confirm service delivery for every participant, including services delivered by third-party workers and those who are self-managing. On top of…
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Guide: The Future of AI in home and community care
How artificial intelligence, predictive analytics and AI agents are changing care delivery across Australia and New Zealand Home and community care providers across Australia and New Zealand are navigating one of the most complex periods in the sector’s history. Demand is rising. Reforms are underway. The workforce is stretched thin. At the same time, clients…
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Your 8-week path to Support at Home readiness
The new Aged Care Act has been delayed to 1 November, giving providers more time to get ready. But as you know, time moves fast in aged care. Before the delay, we had 39 organisations go live within the same three-month period. With a proven implementation system in place, we saw an opportunity to help even…
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Your ultimate guide to Support at Home compliance
The new Aged Care Act takes effect on 1 November 2025, giving home care providers extra time to get compliant. Don’t just see this as a delay. It’s your opportunity to ensure you’re fully compliant with the new Support at Home requirements. That means aligning your systems to the Act, updating workflows, and freeing up…
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5 ways to reduce the risk of hospitalisations in home care
Operating in the home care space comes with a certain level of expected risk. After all, you’re working with people who need additional support, who rely on your services to provide high-quality care so they can continue living their lives without barriers or hinderance. When not adequately managed, it’s well-known that certain events can lead…
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