Home Care
Your 6-week path to Support at Home readiness
Support at Home is here, and providers are expected to meet higher standards for compliance, reporting, and digital workflows. We’ve seen a surge of interest as providers look to move on from manual workarounds or outdated workflows that struggle to keep up with compliance. Our software was the first to be NOI certified and we were the first…
How Uniting NSW got finance and procurement processes SAH ready
Support at Home is bringing major changes to how home care organisations manage service delivery, finance, and procurement. A key requirement set out in the Support at Home manual (section 10.5) is the need to confirm service delivery for every participant, including services delivered by third-party workers and those who are self-managing. On top of…
Guide: The Future of AI in home and community care
How artificial intelligence, predictive analytics and AI agents are changing care delivery across Australia and New Zealand Home and community care providers across Australia and New Zealand are navigating one of the most complex periods in the sector’s history. Demand is rising. Reforms are underway. The workforce is stretched thin. At the same time, clients…
Your ultimate guide to Support at Home compliance
The new Aged Care Act takes effect on 1 November 2025, giving home care providers extra time to get compliant. Don’t just see this as a delay. It’s your opportunity to ensure you’re fully compliant with the new Support at Home requirements. That means aligning your systems to the Act, updating workflows, and freeing up…
5 ways to reduce the risk of hospitalisations in home care
Operating in the home care space comes with a certain level of expected risk. After all, you’re working with people who need additional support, who rely on your services to provide high-quality care so they can continue living their lives without barriers or hinderance. When not adequately managed, it’s well-known that certain events can lead…
Challenges and opportunities in home and residential care in 2025
The start of a new year brings a new reality for home and residential care providers. With exponential growth in the sector, many are feeling the weight of equally exponential challenges. These pressures are further compounded by the rollout of new government programs, which creates a complex and, at times, unsettling environment. Yet, as the…
Considering AlayaCare? Here’s what happens after you sign up
It’s a big decision to transition to any new software. At AlayaCare, we have many people to help guide you through the process. From business development managers to professional services consultants, customer relationship managers, and everyone else in between, we have a passionate team that lends their expertise to get your organisation up and running…
Absolute Care & Health enhanced efficiency with Visit Optimiser
About Absolute Care & Health LocationSouth Yarra, VictoriaAustralia Found2012 IndustryHome Care Employees300 Absolute Care & Health is a premiere provider of personalised in-home aged care, NDIS disability support, recovery care and nursing services. For over 10 years they have been re-imagining what care and support can be by delivering truly great experiences for their clients…
Navigating the new Aged Care Act: Key impacts for providers
UPDATED: 26/6/2025 Update: The Aged Care Act is now set to begin on 1 November 2025 Originally scheduled for July, the Aged Care Act has been delayed to give providers more time to get ready. This extra runway is your chance to prepare for new legislation, streamline processes, and free up staff time through smarter, more…
ermha365 used integrations to dramatically improve efficiency
About ermha365 LocationDandenong South, Victoria, Australia Operated40 years+ IndustryHome Care Employees570+ For over 40 years, ermha365 has provided a lifeline to people facing complex mental health and disability issues, providing psychosocial outreach, case management services, carer support and more. As ermha365’s business grew and evolved, they encountered mounting difficulties in integrating their administrative and scheduling…
Tackling the care worker shortage: 5 effective strategies for retention
The care worker shortage and high turnover rates in the home care industry are a constant struggle for organisations. Currently, the turnover rate is about 30%, and replacing an employee can cost over $11,000 AUD in resources. So, the big question is, why is the turnover rate so high in this industry? How have other…
Healthcare technology terms and definitions
With new technology comes new words to describe it. Some of these have obvious definitions, whereas others are a little less straightforward.
5 years on: the state of home care since the Royal Commission into Aged Care Quality and Safety
Five years after the Royal Commission began, what is the state of home care now?
On-Demand eLearning for Home Care: A Game Changer for Training and Productivity
In today’s modern, technology-driven world, every industry is turning towards automation to boost productivity and streamline operations. The same applies to the home care industry. For home care organisations, software onboarding can help them achieve their goals and objectives by increasing the productivity of staff members. The onboarding process is vital, especially for newly hired…
5 emerging AI trends in home care in 2024
Everyone is talking about the power of ChatGPT, machine learning, and large language models. This is how we can use them in the home care space.
5 (more) ways of reducing repetitive tasks through home care software solutions
Many home care organisations struggle with administrative burdens. Care workers spend a significant portion of their day on tasks like data entry and maintaining client records. These activities can take even more time for rural providers who travel long distances to reach clients. Our blog, 5 ways of reducing repetitive tasks through home care software…
How do you handle repetitive tasks in home-based care? 5 tips to reduce time on admin tasks and focus more on your clients
57% of home care providers reported that they spend up to 3 hours a day on administrative tasks such as data entry, tracking client records, etc., according to a survey conducted by Home Health Care News. In addition, home-based care providers who work in rural areas often must travel long distances to get to their…
How Do I Choose the Right Home Care Software Vendor?
Looking for a new home care software vendor can be a complicated task—there’s no doubt about that. If you’ve already started your research, I’m sure you’ve found that the market has gotten pretty crowded with a number of vendors that all seem to be offering the same features. With the home care landscape shifting to…
What is context switching and how is it affecting your team’s productivity?
In today’s fast-paced work environment, context switching is emerging as a significant barrier to team productivity. Constantly shifting between tasks, applications, and projects can severely impact focus, efficiency, and overall output. In this article, we will delve into the detrimental effects of context switching and provide valuable strategies for minimising its impact. By recognising and…