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AlayaCare Launches AlayaCare Residential for Australia, New Zealand Markets


Platform designed for scalability and performance to meet the region’s evolving care needs

AlayaCare, a global aged care technology provider, today announced the launch of AlayaCare Residential for residential care organisations in Australia and New Zealand facing escalating demands across the industry.

AlayaCare Residential is the latest evolution for AlayaCare that, highlighted by its acquisition of Procura six months ago, is committed to developing the data-driven solutions aged care providers need to best serve their clients and improve health outcomes. 

“Despite tectonic shifts in the industry, from Royal Commission reforms to ageing populations to rising labour costs to the COVID-19 pandemic, aged care providers have not been well supported by flexible innovations that help them navigate these challenges,” says Annette Hili, General Manager, AlayaCare Australia and New Zealand, and former Chief Operating Officer of BaptistCare NSW. “AlayaCare’s end-to-end system has been purposefully built to provide such agility with insights that help organisations meet the modern demands they are facing in Australia and New Zealand.”

AlayaCare Residential – formerly Procura’s CareExchange platform – offers a robust and reliable system to help organisations provide better care, with real-time data capture, care planning and assessments at hand, anytime and anywhere. Its dynamic workflows are built to enhance compliance and enable best practices; it comprises:

  • Clinical Care module – offers scalability and performance, allowing staff to deliver care via tablet or workstations. The module brings the advantage of inbuilt system integration with PainChek, Pixalere and Medi-Map to seamlessly support pain, wound and medication management.
  • Residential Management module – designed to support day-to-day operations and help organisations increase profit and productivity. The module is currently under development and expected to launch in early 2021.

“Our evolving transformation of the person-centred care planning process has been supported by [AlayaCare Residential] Clinical Care,” says Janine Carter, Clinical Systems Advisor, Uniting AgeWell. “The automated set up of complex multidisciplinary charting and workflows supports a holistic approach to care and provides visibility of all clinical and social wellbeing needs and activities in a single electronic record, hugely benefitting our staff for better efficiencies and quality care for residents.”

More than 900 organisations provide residential care services in Australia and New Zealand, with a sizeable proportion simultaneously offering community care. AlayaCare is now a leading aged care technology provider in the region, growing exponentially in the Australian-New Zealand market since the acquisition of Procura – a leading global provider of enterprise software for residential, home and disability care provider organisations.

“Our team is proud to expand our commitment to residential care in Australasia, and of AlayaCare’s nine global offices, four are now in Australia,” says Adrian Schauer, AlayaCare CEO and co-founder. “Our focus has always been to offer innovative products built to enable the level of care we would want our own loved ones to receive in their homes. To that end, AlayaCare makes the delivery of care personalised and predictive, empowering providers to deliver transformative home, community, and now residential aged care, that ultimately achieves better outcomes.”

For more information about AlayaCare Residential, visit: 


About AlayaCare

AlayaCare’s unique platform offers a complete technology solution to manage the entire client lifecycle including referrals and intake, scheduling, coordination, client health records, clinical documentation, care worker management, billing and payroll, reporting, remote patient monitoring, and a mobile caregiver app in one integrated, highly robust and secure, cloud-based system. AlayaCare is providing the platform for aged and disability care organisations to propel towards innovation and care of the future. AlayaCare was founded in 2014.