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Dimity Kirkwood

Six home care trends in 2026  

By Dimity Kirkwood / March 11, 2026

2025 was a challenging year for home care providers in Australia and New Zealand. With the New Aged Care Act’s delayed rollout in Australia, organisations juggled day-to-day operations while adapting to a major regulatory overhaul.  While compliance was the main focus, the rise of AI couldn’t be ignored. Many organisations began experimenting with AI, though time for full…

Residential care trends in 2026  

By Dimity Kirkwood / March 11, 2026

It’s been a period of rapid change for the aged care sector. Providers spent 2025 adjusting their operations to ensure they met the standards laid out in the New Aged Care Act.   As we move further into 2026, the focus on care delivery efficiency is intensifying, especially as providers work to balance staffing shortages with these new care requirements.  Like home care, the sector has…

Residential care trends in 2025 

By Dimity Kirkwood / February 24, 2025

2025 is shaping up to be a pivotal year for residential care in Australia.  With the introduction of the new Aged Care Act, the sector is set for a major overhaul, compelling nearly every organisation to adapt their business practices. This legislation is expected to drive transformative change, reshaping how care is delivered and managed…