AlayaCare
AI agents in home care: Real-world use cases and operational benefits
AI agents are quickly moving from concept to reality in home-based care. What began as early experiments in automation is now moving to daily operations, supporting scheduling, documentation, and care coordination behind the scenes. But understanding the real value of agentic AI means looking beyond the technology itself. The impact is becoming clearer in how…
Your 6-week path to Support at Home readiness
Support at Home is here, and providers are expected to meet higher standards for compliance, reporting, and digital workflows. We’ve seen a surge of interest as providers look to move on from manual workarounds or outdated workflows that struggle to keep up with compliance. Our software was the first to be NOI certified and we were the first…
Guide: The Future of AI in home and community care
How artificial intelligence, predictive analytics and AI agents are changing care delivery across Australia and New Zealand Home and community care providers across Australia and New Zealand are navigating one of the most complex periods in the sector’s history. Demand is rising. Reforms are underway. The workforce is stretched thin. At the same time, clients…
Your ultimate guide to Support at Home compliance
The new Aged Care Act takes effect on 1 November 2025, giving home care providers extra time to get compliant. Don’t just see this as a delay. It’s your opportunity to ensure you’re fully compliant with the new Support at Home requirements. That means aligning your systems to the Act, updating workflows, and freeing up…
5 capabilities residential aged care providers need for the new Aged Care Act
The new Aged Care Act is raising the bar for residential aged care providers. Meeting these expectations isn’t just about compliance. It’s about building long-term capability across your organisation. At our Residential Roadshow, Amanda Sweeney, National Service Operations and Reporting Manager at Mission Australia’s Centre for Evidence and Insights, shared five critical areas where providers…
A provider’s guide to the new Aged Care Act: HELF, whistleblowing and record keeping
Residential aged care providers are deep in preparation mode as the new Aged Care Act takes shape. While some changes build on existing residential practices, others introduce new expectations that require fresh thinking and action. At our recent Residential Roadshow, Anita Courtney, Aged Care & Home Care Principal at Russell Kennedy Lawyers unpacked key areas…
Aged care reform: Six opportunities identified by a sector strategy expert
The new Aged Care Act offers residential providers a chance to sharpen strategy, improve governance, and focus on what really matters, delivering quality care. At our recent Residential Roadshow Nicki Doyle, Senior Managing Director at FTI Consulting, shared this perspective. She explained how the Act offers an opportunity to reset and build stronger, more future-ready…
5 ways to reduce the risk of hospitalisations in home care
Operating in the home care space comes with a certain level of expected risk. After all, you’re working with people who need additional support, who rely on your services to provide high-quality care so they can continue living their lives without barriers or hinderance. When not adequately managed, it’s well-known that certain events can lead…
Home care trends in 2025
2025 is shaping up to be a transformative year for home care in Australia. The introduction of Support at Home is set to redefine the sector, prompting widespread shifts in business practices for nearly every organisation in the industry. This legislation is expected to act as a catalyst for significant change, reshaping the way care…
Challenges and opportunities in home and residential care in 2025
The start of a new year brings a new reality for home and residential care providers. With exponential growth in the sector, many are feeling the weight of equally exponential challenges. These pressures are further compounded by the rollout of new government programs, which creates a complex and, at times, unsettling environment. Yet, as the…