Question 1

How should I choose a home care software?

Accepted Answer

Perhaps you’re looking to upgrade your legacy software. Or perhaps you’re finally shifting away from paper-based processes and bringing in a digital solution. Regardless of where your agency is, this buyer’s guide will help you tick all the relevant, important boxes as you consider what you need from a new home care software platform. Get the guide.

Question 2

Can I use AlayaCare’s home care software on a mobile device?

Accepted Answer

AlayaCare’s responsively designed mobile app is available on both smartphones and tablets. Gain access for free in the Apple Store or on Google Play. Consistently voted one of the best caregiver apps in home care software. Now, you can provide your staff with access to the right information, anytime, anywhere.

Question 3

How much does AlayaCare’s home care software cost?

Accepted Answer

The pricing depends on how many hours of service your agency provides monthly and is tiered based on that amount. To get a personalized quote for home care software check out our pricing page and fill in the form.

Question 4

How does your software handle Electronic Visit Verification (EVV)?

Accepted Answer

Alayacare handles all 6 elements of EVV and is device agnostic - our mobile app can be downloaded to mobile devices of any kind for free. The app leads the market on user-friendliness so your caregivers can focus on the best patient care instead of being frustrated with technology.

Question 5

Does your software work with Private Duty Agencies?

Accepted Answer

Yes. The industry typically makes reference to private pay (out of pocket), private insurance (insurance provided by the client), and Private Duty (the absence of home health Medicare and possibly the inclusion of Medicaid). We have your revenue cycle covered so you can effectively manage your billing and grow profit.

Question 6

Does your software have care plans?

Accepted Answer

Yes. The plan of care, visit notes, communication logs, vitals, progress notes, custom forms with logic, referral sources, a medication database - everything has been designed to cover non-medical home care uses and most home health use cases like physical therapy and occupational therapy.

Question 7

Does your software have Secure Messaging?

Accepted Answer

Yes, and we think it is the most complete solution on the market. Some systems are only “blasts” to all caregivers and it's sent out to email, and are typically powered by a third party like Twilio, which means those software vendors end up capping the number of characters (due to cost). Alayacare has a proprietary integrated system that allows you to improve communication with caregivers on a one-to-one or one-to-many basis. It’s all through the caregiver mobile app where caregivers spend their time. This is especially important for emergencies - caregivers are mobile-ready at the point of care and the secure messaging should be via a texting experience, not messaging delivered by email.

Question 8

Is AlayaCare HIPAA compliant?

Accepted Answer

Yes. Your back office team will streamline operations through our web based agency management software through Google Chrome. Our cloud based software is hosted by our trusted partner, Amazon Web Services, providing the best security and uptime in the industry, so you can focus on better care for your patient census.

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