United States
Home care trends: Top 5 predictions for 2026 and beyond
Author: Adrian Schauer, CEO of AlayaCare Home-based care leaders have always balanced mission and margin. In 2026, success will depend on how well organizations use technology to streamline operations and support caregivers. Those that treat AI as a practical tool for sustainable care delivery, rather than a buzzword, will move ahead of the field. Last…
New York Home Care Rules & Regulations: A Guide to Staying Compliant
Home care is a crucial part of New York’s healthcare continuum, offering much-needed support to people in their homes. Staying compliant with New York Licensed Home Care Service Agency (LHCSA), DOH, and DOL regulations in this ever-changing environment requires organization, adaptability, and a commitment to meeting state standards. But compliance isn’t just about checking items…
California Electronic Visit Verification (California EVV): An essential guide
Home care agencies oversee jam-packed schedules daily, and caregivers work hard to keep up. But back-to-back visits, traffic delays, and unexpected medical emergencies can make even the most organized days feel challenging. For agencies, staying on top of team schedules isn’t just about keeping things in order, it’s about ensuring every client gets the care they…
The future of home-based care: Predictions for 2025 and beyond
Author: Adrian Schauer, CEO of AlayaCare Last year, the home care industry reached a pivotal juncture, defined by a growing emphasis on technology and workforce transformation. Our 2024 predictions highlighted AI-driven workflow automation, value-based care prioritizing outcomes, personalized care via data analytics, the integration of social determinants in home care, and improved data sharing for…
Establishing a customer-friendly pace of change without sacrificing DevOps practices — the AlayaCare story
Author: Jean-Philippe Boudreault, Director of Product and Engineering, AlayaCare This article discusses AlayaCare’s journey and demonstrates how it is possible to slow down releases without compromising DevOps practices. While every situation is unique, we hope that other companies can relate to AlayaCare’s challenges and apply the general principles outlined in this article. The internet is…
California Home Care Rules & Regulations: A Guide to Staying Compliant
Between stringent licensing, labor, and evolving data privacy regulations, keeping up with California’s home care rules can feel like an uphill battle. Reaching the top in this heavily regulated state requires organization, flexible systems, and an ongoing commitment to meeting compliance standards. But compliance is about more than checking regulatory boxes—it’s about delivering exceptional care…
Successful software implementation: The AlayaCare implementation approach
Are you looking for a roadmap to implement software successfully? Well, we’ve got you covered! Discover essential strategies to align new software with your business processes, manage the transition, and drive user adoption. Trust us: the success of software implementation is crucial for the overall efficiency, productivity, and growth of your organization. That’s why it’s…
Predictions for home-based care in 2024 in North America
Author: Adrian Schauer, CEO of AlayaCare A year ago, we anticipated the industry gearing up to manage repetitive tasks more efficiently. With economic and resource restraints, we see the industry embracing the opportunity to achieve more with less through solutions such as Artificial Intelligence (AI), highly personalized care plans, the adoption of integrated care models,…
3 benefits of interoperability and integrated APIs with AlayaCare’s Connector for home-based care
Home care and home health businesses that use application programming interfaces (APIs) to connect their day-to-day software systems and apps can quickly create and support new experiences and solutions for their clients, employees, and partners. However, delivering and integrating APIs takes an incredible amount of expertise and stamina. According to an article in the Tech…
Home-based care marketing: How you can get started with a client referral program
Referrals can become a large part of your client marketing efforts, and here are some helpful tips to get you started. 6 out of the top 20 marketing sources for home care and home health clients came from healthcare professional referrals. Opportunities to connect with referral sources and networking opportunities are invaluable to your agency’s…
EVV unlocked: The truth about the Choice Model & the billing aggregator myth [Webinar Recap]
It’s no secret that compliance regulations in the home-based care industry can be wordy—just take a look at the ever-important 21st Century Cures Act, which spans an entire 312 pages, to get a sense of how long-winded some mandates can be. As luck would have it, the extent of these pertinent laws often makes them downright…
How home-based care agencies can add value for caregivers
In the ever-changing home care industry, there are innumerable variables that agencies must strategically consider – as well as those that are hard to predict but still need to be managed carefully. An aging demographic’s impact on the caregiving industry is certainly one variable that organizations must anticipate. Approximately 15 percent of U.S. residents are over the…
AlayaCare University: Empower your team with expert-led training
Onboarding and training agency staff can be a very time-consuming process. Agencies currently rely on siloed Learning Management Systems (LMS), creating friction and time lags that prevent staff from getting up to speed quickly with software solutions and other custom-required skills. This in turn drags out the onboarding or upskilling process and prevents agency staff…
How the budget pledge is improving access to quality, affordable health care
President Biden’s announcement of a $150 billion pledge to home and community-based services (HCBS) has been met with widespread approval from advocates and organizations that serve the elderly and individuals with disabilities. This new budget signals a major shift in how healthcare is delivered, with much greater emphasis on home-based care over institutional care. “We…
What You Need to Know – Home Health Value Based Purchasing
The U.S. Centers for Medicare and Medicaid Services predicts that health spending will grow at an average annual rate of 5.4 percent for 2019-28 and to reach $6.2 trillion by 2028, according to the guide Value-Based Purchasing and the Role of Home Care Technology.
Value-Based Purchasing and the Role of Home Care Software, Our Ultimate Guide
What’s the best way to pay those who deliver home care services? The issue remains elusive when it comes to firm answers. It also remains a point of seemingly endless debate and consternation, which isn’t surprising when so much money, deep implications, and sensitivities collide in one discussion.
How the right technology can support recruitment and retention during the caregiver shortage
At-home care is one of the fastest-growing healthcare segments in North America, even before the pandemic. US Government stats rank home care as one of the US’s fastest-growing occupations, with an additional million workers needed by 2026 (an increase of 50% from 2014). In recent years, the demand for at-home care has increased drastically, however,…
Trends for home-based care in 2022
Will history judge 2022 to be the year that our health systems built back better? And that “better” accelerated the shift of care out of institutions and into the home? Or will it be a year where capacity constraints mean we missed a generational opportunity to transform how our societies deliver home-based care in the wake…
The timely lure of M&As lead the list of key growth strategies in home care
In most specialized industries, a swell of companies compete for attention in the same customer pool, trying to attract a limited number of clients. Not so in the booming home health care market, where those in need of the service are expanding at a far quicker pace than those providing the service.
Home care industry contending with Delta variant crisis
This article originally appeared on LinkedIn, by AlayaCare CEO, Adrian Schauer.
How to leverage client surveys and feedback to market your agency and grow your home care business
We all know that the first step to solving a problem is acknowledging that there is a problem – but what if you don’t know about it in the first place? Use client surveys to get your answers.
Think digital as you set key strategies for growing a home care agency
This article originally appeared on LinkedIn, by AlayaCare CEO, Adrian Schauer. In any booming industry, it is always the right business move to harness opportunities that set your business up for growth.
AlayaCare and Option Care Health announce joint technology collaboration agreement
AlayaCare, a global home and community care software company, and Option Care Health, Inc. (“Option Care Health”) (Nasdaq: OPCH), the largest independent provider of home and alternate site infusion services in the United States, announced today that they have formally established a technology collaboration to develop innovative software for alternate site infusion therapy. This co-development…
How To Create the Best Possible Experience for Your Home Care Clients
As we are all seeing, home care is becoming increasingly client-centric. Pandemic or otherwise. And there is a rising swell of clients who seek such care, in countries around the world.
The Rise of Hospital at Home Part 2: Insights from our Roundtable
The future of health care is in the home. For a few decades, institutions around the world have been experimenting with a new model of care that would make that mission more of a reality. Now, COVID-19 has served as the urgent circumstance – hospitals at capacity for beds – to make this a much…
Top 5 Reasons Why Home Care Agencies Must Achieve Interoperability
The need for electronic health record (EHR) interoperability within healthcare has been an accelerating area of focus for some time. The full spectrum of a client’s care team working in tandem generates better outcomes – and such visibility can only be achieved when all providers share the same real-time information about a client’s status and needs.
The Rise of Hospital at Home
Ravaged hospitals. Overrun intensive care units. Front-line workers facing burnout from what must seem like an endless stream of impossible days – yet they continue to persevere as the COVID-19 crisis continues.
How to Convince Your Manager to Consider New Home Care Software
One doesn’t need to be a chief officer, a director or even a manager to be able to spot deficiencies at a home care agency – and see how new technology could help correct them.
What Is a Customer Advisory Board and Why Should You Join?
Nobody knows how useful any particular technology is more than those who, well, use it every day. Since the early days of AlayaCare, our Customer Advisory Board (CAB) has been an important forum for home care agencies to share their real-world insight into what their administrators, caregivers and clients need, technologically-speaking.
5 Steps to Engage Employees in Home Care Digital Transformation
JFK once said that “change is the law of life,” and “those who look only to the past or present are certain to miss the future.”
#Trending: Talk of Technology Evolving in Home Care
Among the many themes demonstrated by the year 2020, we know now more than ever that, technology is now imperative to the delivery of home care. COVID-19 has accelerated the pace of change in an industry that was already experiencing waves of change; as we wrote back in the spring, it felt like we’d done 10 years of work in 10 days.
6 Tips for Supporting and Celebrating Caregivers This Holiday Season
The holidays are usually a time filled with celebration and gatherings; a time to reset and recharge – but against the backdrop of a pandemic, 2020 feels a little different.
How The Right Hiring Software Can Help Your Healthcare Agency
To say that your healthcare agency has enough to worry about at the moment is likely an understatement. It’s always been tough to hire and retain quality applicants, but the pandemic has made filling essential roles all the more difficult.
Q&A with AlayaCare’s Security and Risk Compliance Expert
We recently sat down with Richard Guttman, who heads AlayaCare’s data privacy and security division, to discuss best practices in risk and compliance for home care agencies today.
How investing in technology can help prevent COVID churn
As the number of COVID-19 cases across the U.S. continues to climb each week, we know it’s a long way out of these woods. Whatever impact the pandemic has on the home care industry in the near and long term are stories still to be written.
After the Pandemic: Roadmap to Private Duty Agency Success
In the middle of a pandemic – indeed, amidst a growing second wave of COVID-19 for many countries – it can be difficult to think about an “after” scenario, when the world returns to some semblance of normal. What a year.
5 Ways to Reduce Home Care Worker Turnover
In today’s environment, the importance of high-quality home care workers cannot be understated.
4 Tips to Boost Client Demand for Virtual Care Services
The COVID-19 pandemic has ushered in a new imperative for virtual care services. As the health-care crisis continues, and social distancing becomes part of our lives for the foreseeable future, implementing care tactics that keep both caregiver and client safe is of the utmost importance. It’s a topic we’ve covered extensively.
What are the Hallmarks of a True Technology Partner?
Now more than ever home and community-based care organizations are looking to modernize their businesses. In doing so, they’re faced with the daunting challenge of selecting a technology partner to support evolving regulations, an ever-changing landscape and the needs of staff, clients, family members and patients.
Top 10 Learnings For Home Care Agencies from COVID-19
First, to be clear: we’re all going to be learning about COVID-19’s impact on our industry for a very long time to come. Still, themes are emerging as we move from the acute to the chronic phase of this pandemic.
Digital Strategies for Home Care Agencies of Today
Weeks have become months of social/physical distancing and it’s clear we have entered a “new normal” when it comes to how home care agencies will need to operate today, and into the future.
Giving thanks this National Home Care and Hospice Month
Thanksgiving: a well-earned occasion to celebrate with family and friends and reflect on all the good that we enjoy here in the United States. Unfortunately, for many home health-care workers, the care they provide can often be somewhat thankless.
AlayaCare Returns to Florida for HomeCareCon July 29 – August 1
Our team at AlayaCare is excited to return to Orlando this summer for the 2019 HomeCareCon in beautiful Florida. This is the flagship event for the Home Care Association of Florida, which is celebrating 30 years of serving the state’s home care providers and vendors.
4 Trends in U.S. Home Care this Fourth of July
Fireworks, barbecues, baseball games and fairs – Independence Day marks an important time in history that’s celebrated from coast to coast to coast. It’s no time better to reflect on what matters most: family and friends.
AlayaCare Home Infusion Software Hard to Miss at 2019 NHIA Conference
As the U.S. market for out-of-hospital infusion therapy grows, so too does the annual symposium that brings everyone invested in this industry together. This year, the 2019 National Home Infusion Association (NHIA) conference united over 1,200 professionals who deliver or support specialty infusion – including, for the second straight year, AlayaCare.
AlayaCare’s Electronic Billing: Automatic Claim Submission and Adjustments
Billing for home care services is no easy task. Inaccurate home care billing documentation can generate hours of rework and, even worse, delay reimbursement.
Thanks, Florida! HomeCareCon ‘18 was a “super” time
Now, AlayaCare is off to Texas Ka-pow! Our team had such a great time at this year’s HCAF HomeCareCon! The strong agenda featured so many interesting speakers digging into a wide range of pressing matters affecting the home care industry today.
Bill to Delay EVV for Home Care Passes House
For U.S. home care agencies rushing to implement federally-mandated electronic visit verification (EVV) systems, there looks to be some reprieve.
Feature Highlight: AlayaCare’s ADL Management Solution
Courtesy of mobile technology, end-to-end home care solutions and configurable workflow with mandatory tasks, a home care agency can ensure each and every visit is compliant to care plans.
Rise of the Dutch Model of Neighbourhood Care
Almelo is a town of about 72,000 residents that sits in eastern Holland. It is there, around the middle of last decade, where a local nurse named Jos de Blok decided to do something about the growing frustration that he and other colleagues felt about having less time for actual patient care.
Home Infusion Therapy: Plan for the Demand
The pace of change in home care is accelerating at a high rate, and demands for caregiver time and skill are unrelenting. Nowhere is this more apparent than in the home infusion therapy market — a rapidly growing mainstay of home and clinic care expected to reach $31.9 billion USD by 2022.
Electronic Visit Verification (EVV): Stay Compliant with AlayaCare’s GPS-Enabled Mobile Care App
The technology market offers no shortage of solutions that could meet the new requirements — but for agencies with more progressive strategies, the Cures Act is a timely backdrop to think more broadly, and seize an opportunity to differentiate service.
Maximize Clinical Documentation Efficiency with AlayaCare’s Fully Integrated 485
The 485 (a.k.a. the Plan of Care) is the keystone piece of home care that links physicians and agencies. Its purposes are many; a clear and concise perspective of the client health along with diagnoses, medications, interventions, allergies, ADLs, risks and more.
Changing Times in Home Care Require Lasting Tech Solutions
In the home care sector, times are changing. For some agency owners, particularly of smaller or mid-sized agencies, it can feel like somebody has jammed the accelerator: keeping up with technology can be difficult and time-consuming.
Important Predictions for Homecare in 2018
As we look towards 2018 in the homecare sector, we see a global market filled with opportunity and growth. That doesn’t mean that homecare providers will get to rest on their laurels as the industry continues to be beset by caregiver shortages, shifting funding models, and an overall empowerment by clients to receive care on…
What is Business Intelligence?
At the HCP conference in Albany, NY this month, AlayaCare was tapped to give a presentation on Business Intelligence (BI) as it relates to the home care software industry. This blog post is a recap from that presentation, and here you will learn how you can unlock the potential of BI to move your home…
Home Care Electronic Visit Verification (EVV) – Think Beyond January 1st, 2020
The 21st Century Cures Act provides the impetus for home care and, soon, home health agencies to adopt Electronic Visit Verification (EVV). Beyond complying with legislation, most providers recognize that EVV and other elements of digital transformation are necessary for business.
CODE RED: Emergency Preparedness Rule set to impact Medicaid business
In 2016, there were 46 “major disasters” and another 50 fire-related national emergencies, according to the Federal Emergency Management Agency (FEMA). There were also “emergency declarations” across another seven states in the wake not only of Hurricane Matthew but contaminated water in Michigan and severe storms in both Missouri and Louisiana.
A Window on the Future of Home Care Market: Implications for the Mandatory use of Electronic Visit Verification (EVV)
A window of opportunity has arrived. Section 12006 of the Obama administration’s 21st Century CURES Act ushered in what most in the home care services industry expected: measures to corral unchecked and sometimes fraudulent billing practices to Medicaid. That came largely in the form of one newly mandatory requirement: Electronic Visit Verification (EVV), which allows…
Final Overtime Rule May Affect Home Care
The US Department of Labor has issued the final overtime rule, effective December 1, 2016. The rule automatically extends overtime pay protections to over 4 million workers within its first year of implementation. The process of updating overtime regulations began with President Obama’s Presidential Memorandum in 2014, instructing the Department of Labor to look at…
Medicaid Telehealth Reimbursement Guidelines
image source: http://mobihealthnews.com/content/state-lawmakers-introduced-more-200-telemedicine-bills-2015
Why Your Home Care Software Solution Should Reside in the Country you Provide Care
5 Considerations Why Your Cloud Based Home Care Software Solution Should Reside in the Country Where you Provide Care Pew Research Centre, an authority on measuring personal information and privacy, routinely polls US audiences and reports that Health Care and medication information ranks second behind only a social security number in terms of ‘very sensitive’…