Employee Experience
How caregiver feedback tools improve satisfaction, retention, and engagement in home care
Long shifts. Last-minute callouts. Teams stretched past their limits. Caregiver turnover affects everything — morale, scheduling, even client outcomes. And every departure costs agencies an average of $4,500 in hiring and onboarding alone. It’s not a rare occurrence either. Turnover sits at 77% and 59% of home care agencies say staffing shortages are ongoing. While…
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Better tools, better care: How the right technology helps you support your caregivers
You don’t need another reminder that the home care workforce is under pressure. You see it firsthand — staff stretched thin, burnout building, schedules constantly shifting. And in a sector built entirely on people, that kind of strain doesn’t just wear down your team. It impacts client satisfaction, care quality, and your agency’s ability to…
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Guide: How employee experience drives success in home-based care
In home-based care, the care provider experience is more than just an HR concern — it’s a strategic imperative. Organizations that prioritize workforce engagement see measurable benefits, from improved patient outcomes to stronger financial performance. The connection is clear: When care providers feel valued, they deliver higher quality care. And better care drives agency growth,…
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Reimagining care: Why digital transformation starts with people
At AlayaCare, we’ve always believed one thing: technology should help people care for people. That was the heart of a recent virtual roundtable we hosted with leaders from across home-based care. The conversation wasn’t about tech for tech’s sake. It was about how we can use innovation to simplify care delivery, support the…
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Tackling the caregiver shortage: 5 effective strategies for retention
The caregiver shortage and high turnover rates in the home-based care industry are a constant struggle for organizations. Currently, the turnover rate is about 80%, and replacing an employee can cost over $4,500 USD in resources. So, the big question is, why is the turnover rate so high in this industry? How have other home-based…
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Creative strategies and tools to boost caregiver satisfaction [Webinar Recap]
The home-based care workforce will have 4.7 million total job openings by 2030, 3.7 million of which were vacated by caregivers moving into other occupations or leaving the labor force altogether. As the senior population continues to skyrocket, projected to triple over the next two decades, it’s vital to embrace tactics that can revitalize caregiver satisfaction and retain workers…
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Why investing in caregivers improves home-based care quality
The demand for home-based care has increased significantly over the past few years. With advancements in technology and an aging population, it’s no surprise that the demand for caregivers is also on the rise. However, the industry is facing a shortage of qualified caregivers, resulting in increased competition and strain on the workforce. In this…
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The impact of scheduling on caregiver turnover and retention
Caregiver turnover is a common issue for home care agencies and can become a major concern if not addressed. When it comes to the underlying causes of poor retention, many of us look first at issues like pay, benefits, the challenges of the work, or the travel burden of all the driving caregivers need to…
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4 tips to improve caregiver experience through scheduling and route optimization
In a recent survey AlayaCare released with Home Health Care News (HHCN), over 60% of respondents identified that their employees were overworked and burned out. Without efficient scheduling and commuting routes for home care visits, most organizations are dealing with increased caregiver burnout, and other challenges such as travel costs, late or missed visits, and…
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