Employee Churn
How Technology Can Help Eliminate Home Care Employee Churn
Across the United States, 16 percent of residents are over the age of 65 — and by 2060, it’s expected that one in four Americans will be in the retirement zone. This aging society presents challenges and opportunities across a wide swath of industries and sectors. It’s hard to imagine a market more invested in…
4 tips to improve caregiver experience through scheduling and route optimization
In a recent survey AlayaCare released with Home Health Care News (HHCN), over 60% of respondents identified that their employees were overworked and burned out. Without efficient scheduling and commuting routes for home care visits, most organizations are dealing with increased caregiver burnout, and other challenges such as travel costs, late or missed visits, and…
How the right technology can support recruitment and retention during the caregiver shortage
At-home care is one of the fastest-growing healthcare segments in North America, even before the pandemic. US Government stats rank home care as one of the US’s fastest-growing occupations, with an additional million workers needed by 2026 (an increase of 50% from 2014). In recent years, the demand for at-home care has increased drastically, however,…
Expert Insights: How To Address Caregiver Churn in the Home Care Industry Right Now
In 2021, as in years past, employee churn is a major pain point in the accelerating, competitive home care industry.
How investing in technology can help prevent COVID churn
As the number of COVID-19 cases across the U.S. continues to climb each week, we know it’s a long way out of these woods. Whatever impact the pandemic has on the home care industry in the near and long term are stories still to be written.
5 Ways to Reduce Home Care Worker Turnover
In today’s environment, the importance of high-quality home care workers cannot be understated.
Why ‘Net Promoter Scores’ are Important for Home Care Agencies
In the golden age of metrics, there’s another interesting tool that can help your agency collect important data insights: the “Net Promoter Score”, or NPS for short. If you haven’t heard of it already, NPS is a way virtually any company can measure its customer experience. By measuring that experience, it’s then possible to understand…
Forecast the Future: Leveraging Data to Predict Home Care Worker Churn
Studies have shown that having at least 70 percent full-time employed nurses fosters continuity of care among many other benefits: reduced costs, better teamwork, and happier and more engaged staff. Under 70 percent, and the quality of client care can take a hit. Every time a home care worker churns or submits a resignation, it…
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