Employee Churn
Reduce caregiver churn with a caregiver-first mobile app
Caregiver churn has reached 60% or higher in some agencies, putting staffing, client relationships, and margins at risk. Home-based care organizations are under pressure to do more with less, but many are still asking caregivers to manage complex, fragmented workflows on outdated tools. A caregiver-first mobile caregiver platform changes that reality. By unifying scheduling, documentation, communication, and EVV in a single caregiver…
Home care trends: Top 5 predictions for 2026 and beyond
Author: Adrian Schauer, CEO of AlayaCare Home-based care leaders have always balanced mission and margin. In 2026, success will depend on how well organizations use technology to streamline operations and support caregivers. Those that treat AI as a practical tool for sustainable care delivery, rather than a buzzword, will move ahead of the field. Last…
Train and grow your team with purpose: Building better careers in home care
In home care, the strength of the team directly impacts the quality of care they provide. But building a stable workforce requires more than better pay or perks. It starts with purposeful support and development from day one. High turnover and burnout continue to challenge the sector. At AlayaCare’s Better Outcomes 2024 conference, agency leaders…
How caregiver feedback tools improve satisfaction, retention, and engagement in home care
Long shifts. Last-minute callouts. Teams stretched past their limits. Caregiver turnover affects everything — morale, scheduling, even client outcomes. And every departure costs agencies an average of $4,500 in hiring and onboarding alone. It’s not a rare occurrence either. Turnover sits at 77% and 59% of home care agencies say staffing shortages are ongoing. While…
Better tools, better care: How the right technology helps you support your caregivers
You don’t need another reminder that the home care workforce is under pressure. You see it firsthand — staff stretched thin, burnout building, schedules constantly shifting. And in a sector built entirely on people, that kind of strain doesn’t just wear down your team. It impacts client satisfaction, care quality, and your agency’s ability to…
Guide: How employee experience drives success in home-based care
In home-based care, the care provider experience is more than just an HR concern — it’s a strategic imperative. Organizations that prioritize workforce engagement see measurable benefits, from improved patient outcomes to stronger financial performance. The connection is clear: When care providers feel valued, they deliver higher quality care. And better care drives agency growth,…
The future of home-based care: Predictions for 2025 and beyond
Author: Adrian Schauer, CEO of AlayaCare Last year, the home care industry reached a pivotal juncture, defined by a growing emphasis on technology and workforce transformation. Our 2024 predictions highlighted AI-driven workflow automation, value-based care prioritizing outcomes, personalized care via data analytics, the integration of social determinants in home care, and improved data sharing for…
How to combat infusion staffing challenges with a referral management tool
Does your nursing agency belong to the 51% of home infusion providers that experience overbooking frequently, very frequently, or, worse, almost-always? You’re not alone. With two out of three infusion centers struggling with staff shortages, up to 40% of home infusion businesses claim that their biggest barrier to smooth operations is unbalanced nurse schedules. While staffing challenges are certainly nothing…
3 Ways to grow your home care agency during challenging times
The home care industry has faced significant challenges recently, particularly with limited resources and financial constraints. As the economy experiences a downturn, home care agencies seek ways to maintain resilience and achieve success amidst these obstacles. Despite the difficulties, there are still opportunities for growth and development within the home care sector. Here are 3…
[Webinar recap] 3 Ways to Supercharge Your Home Care Business in 2023
Home care businesses are often faced with the challenge of maintaining efficient operations while delivering top-notch care to their clients. However, it is estimated that as much as one-third of an agency’s gross profit is spent on administrative tasks and not enough on decision-making and building relationships with clients.
3 Tips from top executives to help with retention and recruitment
On July 21st, 2022, Home Health Care News, in partnership with AlayaCare, hosted a webinar: “Improving Caregiver Recruitment and Retention for your Home Care Agency”. This webinar was focused on the subject surrounding the caregiver recruitment and retention crisis and how home care organizations could overcome these challenges to continue to grow and be successful…
How Technology Can Help Eliminate Home Care Employee Churn
Across the United States, 16 percent of residents are over the age of 65 — and by 2060, it’s expected that one in four Americans will be in the retirement zone. This aging society presents challenges and opportunities across a wide swath of industries and sectors. It’s hard to imagine a market more invested in…
4 tips to improve caregiver experience through scheduling and route optimization
In a recent survey AlayaCare released with Home Health Care News (HHCN), over 60% of respondents identified that their employees were overworked and burned out. Without efficient scheduling and commuting routes for home care visits, most organizations are dealing with increased caregiver burnout, and other challenges such as travel costs, late or missed visits, and…
How the right technology can support recruitment and retention during the caregiver shortage
At-home care is one of the fastest-growing healthcare segments in North America, even before the pandemic. US Government stats rank home care as one of the US’s fastest-growing occupations, with an additional million workers needed by 2026 (an increase of 50% from 2014). In recent years, the demand for at-home care has increased drastically, however,…
Expert Insights: How To Address Caregiver Churn in the Home Care Industry Right Now
In 2021, as in years past, employee churn is a major pain point in the accelerating, competitive home care industry.
How investing in technology can help prevent COVID churn
As the number of COVID-19 cases across the U.S. continues to climb each week, we know it’s a long way out of these woods. Whatever impact the pandemic has on the home care industry in the near and long term are stories still to be written.
5 Ways to Reduce Home Care Worker Turnover
In today’s environment, the importance of high-quality home care workers cannot be understated.
Why ‘Net Promoter Scores’ are Important for Home Care Agencies
In the golden age of metrics, there’s another interesting tool that can help your agency collect important data insights: the “Net Promoter Score”, or NPS for short. If you haven’t heard of it already, NPS is a way virtually any company can measure its customer experience. By measuring that experience, it’s then possible to understand…
Forecast the Future: Leveraging Data to Predict Home Care Worker Churn
Studies have shown that having at least 70 percent full-time employed nurses fosters continuity of care among many other benefits: reduced costs, better teamwork, and happier and more engaged staff. Under 70 percent, and the quality of client care can take a hit. Every time a home care worker churns or submits a resignation, it…