Employee Churn
[Webinar recap] 3 Ways to Supercharge Your Home Care Business in 2023
Home care businesses are often faced with the challenge of maintaining efficient operations while delivering top-notch care to their clients. However, it is estimated that as much as one-third of an agency’s gross profit is spent on administrative tasks and not enough on decision-making and building relationships with clients.
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3 Ways to grow your home care agency during challenging times
The last few years have been challenging for the home care industry. First with the pandemic and now the upcoming post-pandemic recession, many home care agencies are looking for ways to remain resilient and successful during the recession. Thankfully, there are still opportunities for home care organizations to grow, even during the recession.
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3 Tips from top executives to help with retention and recruitment
On July 21st, 2022, Home Health Care News, in partnership with AlayaCare, hosted a webinar: “Improving Caregiver Recruitment and Retention for your Home Care Agency”. This webinar was focused on the subject surrounding the caregiver recruitment and retention crisis and how home care organizations could overcome these challenges to continue to grow and be successful…
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How Technology Can Help Eliminate Home Care Employee Churn
Across the United States, 16 percent of residents are over the age of 65 — and by 2060, it’s expected that one in four Americans will be in the retirement zone. This aging society presents challenges and opportunities across a wide swath of industries and sectors. It’s hard to imagine a market more invested in…
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4 tips to improve caregiver experience through scheduling and route optimization
In a recent survey AlayaCare released with Home Health Care News (HHCN), over 60% of respondents identified that their employees were overworked and burned out. Without efficient scheduling and commuting routes for home care visits, most organizations are dealing with increased caregiver burnout, and other challenges such as travel costs, late or missed visits, and…
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How the right technology can support recruitment and retention during the caregiver shortage
At-home care is one of the fastest-growing healthcare segments in North America, even before the pandemic. US Government stats rank home care as one of the US’s fastest-growing occupations, with an additional million workers needed by 2026 (an increase of 50% from 2014). In recent years, the demand for at-home care has increased drastically, however,…
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Expert Insights: How To Address Caregiver Churn in the Home Care Industry Right Now
In 2021, as in years past, employee churn is a major pain point in the accelerating, competitive home care industry.
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How investing in technology can help prevent COVID churn
As the number of COVID-19 cases across the U.S. continues to climb each week, we know it’s a long way out of these woods. Whatever impact the pandemic has on the home care industry in the near and long term are stories still to be written.
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5 Ways to Reduce Home Care Worker Turnover
In today’s environment, the importance of high-quality home care workers cannot be understated.
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Why ‘Net Promoter Scores’ are Important for Home Care Agencies
In the golden age of metrics, there’s another interesting tool that can help your agency collect important data insights: the “Net Promoter Score”, or NPS for short. If you haven’t heard of it already, NPS is a way virtually any company can measure its customer experience. By measuring that experience, it’s then possible to understand…
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