Electronic Visit Verification
AI agents in home care: Real-world use cases and operational benefits
AI agents are quickly moving from concept to reality in home-based care. What began as early experiments in automation is now evident in daily operations, supporting scheduling, documentation, and care coordination behind the scenes. But understanding the real value of agentic AI means looking beyond the technology itself. The impact is becoming clearer in how…
The best EVV software for home care 2026
EVV software has one job: verify the visit. And that only works if the software holds up in the places caregivers actually are — doorsteps, elevators, rural backroads. When the app freezes or the signal drops, the visit doesn’t verify, the record isn’t accurate, and the whole system comes to a halt. So, what does…
New York Electronic Visit Verification (EVV): An Essential Guide
Home care in New York looks different from one neighborhood to the next. Some caregivers navigate subway lines and high-rises. Others drive hours between rural homes on back roads with no signal. The settings may vary, but the goal is the same: deliver reliable care, stay on schedule, and document every visit accurately. Electronic Visit…
5 ways to improve patient care delivery and increase value-based pay contracts for private-duty nursing & pediatrics
Everyone with medically complex needs or chronic conditions deserves high-quality, patient-centric care that is comfortable and outcomes-focused. 82% of patients also say that quality customer service is the most critical factor to satisfaction with the care they receive. Patients and their families seek care workers and nurses who understand their needs and can communicate effectively.…
How EVV can help home-based care recruit — and keep — top staff
The home-based care industry is evolving at an unprecedented pace. With the introduction of the Electronic Visit Verification (EVV) system, there’s a significant shift in how service delivery is recorded and verified, particularly for Medicaid programs. But, beyond compliance with these new rules, EVV presents an opportunity for agencies to enhance their operations, improve staff…
EVV unlocked: The truth about the Choice Model & the billing aggregator myth [Webinar Recap]
It’s no secret that compliance regulations in the home-based care industry can be wordy—just take a look at the ever-important 21st Century Cures Act, which spans an entire 312 pages, to get a sense of how long-winded some mandates can be. As luck would have it, the extent of these pertinent laws often makes them downright…
EVV & me: How to stay compliant as a home infusion nursing agency [Webinar Recap]
Questions arise for home health agencies each time the Centers for Medicare and Medicaid Services (CMS) issues a final rule that impacts those providing skilled nursing services, especially home infusion nursing agencies and specialty pharmacies. The latest CMS concerns have surrounded electronic visit verification (EVV), or really, how exactly it applies to home infusion organizations. In our…
4 ways home-based care technology reduces mileage for rural agencies
While no two home care agencies are alike, those that serve rural areas face several unique challenges compared to those that solely serve urban centers. In fact, though urban populations continue to rise, about 20.0% of people who live in the United States and 19% of those in Canada have rural abodes. For older adults here, ensuring access to…
Boost your RCM: 4 ways home care software can improve billing and payroll
Revenue cycle management (RCM) is a vital component of any health care organization, and home care agencies are no exception. One of the biggest challenges in RCM and accounting management is the billing and payroll process, which can be a time-consuming, tedious, and error-prone task if done manually. But, with the advent of home care…
5 Tips on automating client risk management in home care
As we mentioned in our blog, 3 methods to enhance home care risk management, and keeping clients safe while providing care services is critical for home care organizations. One of the three methods discussed was using automation to reduce manual errors and identify risks more quicker. Manual processing of client risk management leads to a…
5 opportunities where technology can help home care agencies grow
For the home care industry, the next couple of decades are clear: the need for services will rise in step with the population of older adults.
Bill to Delay EVV for Home Care Passes House
For U.S. home care agencies rushing to implement federally-mandated electronic visit verification (EVV) systems, there looks to be some reprieve.
Electronic Visit Verification (EVV): Stay Compliant with AlayaCare’s GPS-Enabled Mobile Care App
The technology market offers no shortage of solutions that could meet the new requirements — but for agencies with more progressive strategies, the Cures Act is a timely backdrop to think more broadly, and seize an opportunity to differentiate service.
What is Business Intelligence?
At the HCP conference in Albany, NY this month, AlayaCare was tapped to give a presentation on Business Intelligence (BI) as it relates to the home care software industry. This blog post is a recap from that presentation, and here you will learn how you can unlock the potential of BI to move your home…
Home Care Electronic Visit Verification (EVV) – Think Beyond January 1st, 2020
The 21st Century Cures Act provides the impetus for home care and, soon, home health agencies to adopt Electronic Visit Verification (EVV). Beyond complying with legislation, most providers recognize that EVV and other elements of digital transformation are necessary for business.
A Window on the Future of Home Care Market: Implications for the Mandatory use of Electronic Visit Verification (EVV)
A window of opportunity has arrived. Section 12006 of the Obama administration’s 21st Century CURES Act ushered in what most in the home care services industry expected: measures to corral unchecked and sometimes fraudulent billing practices to Medicaid. That came largely in the form of one newly mandatory requirement: Electronic Visit Verification (EVV), which allows…
Enhancing Safety in the Home: The Role of Technology
As the senior population continues to grow, so does the need to ensure the delivery of safe care in the home. While people prefer to receive care in the comfort of their own home, this does not always mean their homes are safe spaces. There are a number of distinct characteristics of the home health…
Top 3 Home Care Client Complaints & How to Address Them
In the past few years the healthcare industry has been pushing hard on new initiatives to reduce the amount of hospital readmissions in order to cut healthcare costs and improve the quality of care. According to the Agency for Healthcare Research and Quality (AHRQ), hospitals in the US spent roughly $41.3 billion in 2011 to…
4 Reasons Why GPS-Enabled Mobile Care Workers are a Home Care Agency’s Best Friend
Mobility in home healthcare is not new. Agencies have dipped their toes in mobility over the past 10 years with varying degrees of dedication – from automated phone clocking systems to care workers and nurses lugging around laptops to the few agencies who have made the investment in mobile phones or tablets for their team…
Throw Away Your Map and Pushpin There is an Easier Way to Schedule for Home Care Agencies
During a recent deployment, as we typically do, we had a usability session with a home healthcare agency Intake Coordinator who showed us her all too common setup. Pre-AlayaCare she jumps between their current solution and Google Maps, entering the client info into Google Maps. She then compares it with a map she has printed…