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Client Experience

EVV helping recruit and retain staff

5 ways to improve patient care delivery and increase value-based pay contracts for private-duty nursing & pediatrics

By AlayaCare / April 26, 2024

Everyone with medically complex needs or chronic conditions deserves high-quality, patient-centric care that is comfortable and outcomes-focused. 82% of patients also say that quality customer service is the most critical…

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5 examples of technology supporting the expansion of HCBS services

The key to better client experience? Improving communication between home-based care providers and clients

By AlayaCare / April 16, 2024

Balancing both operational efficiency and delivering exceptional client experience is a constant objective for which home-based care agencies strive.  The idea of a one-size-fits-all approach in home-based care is disappearing,…

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home health and home care billing

5 tips to improve and better utilize your home-based care plans

By AlayaCare / March 6, 2024

Poorly managed care plans were in the top 10 complaints from care providers and nurses in home care organizations, according to Home Care Pulse.  Home Care Pulse’s podcast episode, Vision:…

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5 Ways for your Home Care Agency to Deal with Margin Squeeze

Successful software implementation: The AlayaCare implementation approach

By AlayaCare / January 18, 2024

Are you looking for a roadmap to implement software successfully? Well, we’ve got you covered! Discover essential strategies to align new software with your business processes, manage the transition, and…

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3 Ways to grow your home care agency during challenging times

By AlayaCare / December 12, 2023

The home care industry has faced significant challenges recently, particularly with limited resources and financial constraints. As the economy experiences a downturn, home care agencies seek ways to maintain resilience…

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growth strategies for home care agencies

4 growth strategies for home care agencies from industry experts

By AlayaCare / November 22, 2023

Home Health Care News (HHCN), in partnership with AlayaCare, hosted a webinar: “Growth Strategies for Home Care Agencies” on October 4th, 2022. This webinar was focused on home-based care growth plans…

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technology opening up opportunities for home care in rural areas

4 ways technology has opened the door to better home-based care in rural communities 

By AlayaCare / November 21, 2023

The breakneck speed of technological innovation in the last decade has had a profound effect on contemporary society in unprecedented ways, especially in the healthcare industry. The COVID-19 pandemic spurred…

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Why home-based care agencies should keep track of hospital re-admission rates 

By AlayaCare / August 29, 2023

For home-based care agencies, keeping their clients healthy and happy is of the utmost importance. One of the key metrics that agencies use to assess their success in this area…

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3 key benefits that NCHS achieved after implementing the right home care software – An ROI Case Study

Balancing technology and human touch in home-based care 

By AlayaCare / August 21, 2023

In healthcare, technology has become an indispensable tool for delivering efficient and effective home-based care. These can include automated scheduling, electronic health records, to virtual care. These digital tools have…

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4 tips Home Care Can Use to Achieve Rapid Growth in a Rapidly Changing Industry

Maximizing personalized patient care: the role of software in home-based care 

By AlayaCare / August 14, 2023

The landscape of health care is undergoing a significant shift. More than ever before, patients are expressing a growing preference for home-based care. This trend is not only expected to…

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