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Client Experience

5 examples of technology supporting the expansion of HCBS services

The key to better client experience? Improving communication between home-based care providers and clients

By AlayaCare / April 16, 2024

Balancing both operational efficiency and delivering exceptional client experience is a constant objective for which home-based care agencies strive.  The idea of a one-size-fits-all approach in home-based care is disappearing, as every client has specific and unique needs and preferences that require personalized attention. A client-centered care approach encourages active collaboration and shared decision-making between…

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home health and home care billing

5 tips to improve and better utilize your home-based care plans

By AlayaCare / March 6, 2024

Poorly managed care plans were in the top 10 complaints from care providers and nurses in home care organizations, according to Home Care Pulse.  Home Care Pulse’s podcast episode, Vision: The Home Care Leaders Podcast, featuring AlayaCare’s Senior Product Manager Lorraine Toderdash, featured advice on how to improve and better utilize care plans to increase…

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5 Ways for your Home Care Agency to Deal with Margin Squeeze

Successful software implementation: The AlayaCare implementation approach

By AlayaCare / January 18, 2024

Are you looking for a roadmap to implement software successfully? Well, we’ve got you covered! Discover essential strategies to align new software with your business processes, manage the transition, and drive user adoption. Trust us: the success of software implementation is crucial for the overall efficiency, productivity, and growth of your organization. That’s why it’s…

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3 Ways to grow your home care agency during challenging times

By AlayaCare / December 12, 2023

The home care industry has faced significant challenges recently, particularly with limited resources and financial constraints. As the economy experiences a downturn, home care agencies seek ways to maintain resilience and achieve success amidst these obstacles. Despite the difficulties, there are still opportunities for growth and development within the home care sector. Here are 3…

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growth strategies for home care agencies

4 growth strategies for home care agencies from industry experts

By AlayaCare / November 22, 2023

Home Health Care News (HHCN), in partnership with AlayaCare, hosted a webinar: “Growth Strategies for Home Care Agencies” on October 4th, 2022. This webinar was focused on home-based care growth plans and what strategies are best for home care organizations to gain financial health and continue to grow and be successful in the industry. Webinar panelists:…

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technology opening up opportunities for home care in rural areas

4 ways technology has opened the door to better home-based care in rural communities 

By AlayaCare / November 21, 2023

The breakneck speed of technological innovation in the last decade has had a profound effect on contemporary society in unprecedented ways, especially in the healthcare industry. The COVID-19 pandemic spurred new virtual outreach possibilities like few other periods in modern history. This required new strategies to respond to extraordinarily difficult situations.    These rapid changes…

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Why home-based care agencies should keep track of hospital re-admission rates 

By AlayaCare / August 29, 2023

For home-based care agencies, keeping their clients healthy and happy is of the utmost importance. One of the key metrics that agencies use to assess their success in this area is the hospital re-admission rate.  A staggering 78.2% of home-based care providers said they weren’t tracking hospital re-admission rates based on a report in 2021.  …

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3 key benefits that NCHS achieved after implementing the right home care software – An ROI Case Study

Balancing technology and human touch in home-based care 

By AlayaCare / August 21, 2023

In healthcare, technology has become an indispensable tool for delivering efficient and effective home-based care. These can include automated scheduling, electronic health records, to virtual care. These digital tools have revolutionized the way we provide care to individuals in the comfort of their own homes. However, amidst this technological transformation, we have to be careful…

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4 tips Home Care Can Use to Achieve Rapid Growth in a Rapidly Changing Industry

Maximizing personalized patient care: the role of software in home-based care 

By AlayaCare / August 14, 2023

The landscape of health care is undergoing a significant shift. More than ever before, patients are expressing a growing preference for home-based care. This trend is not only expected to continue but also to accelerate in 2023 and beyond. With the home-based care market expected to reach a staggering $340.2 billion by 2027, it’s clear…

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5 tips to increase continuity of care in home care

The importance of cultural competency in home-based care 

By AlayaCare / August 11, 2023

In an increasingly diverse society, the need for cultural competency in the home-based care sector has never been more important. Cultural competency refers to the ability to understand, communicate with and effectively interact with people across cultures.   “Developing cross-cultural attitudes allows one to develop skills for better engaging with people from all kinds of cultures.…

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