Client Experience
4 growth strategies for home care agencies from industry experts
Home Health Care News (HHCN), in partnership with AlayaCare, hosted a webinar: “Growth Strategies for Home Care Agencies” on October 4th, 2022. This webinar was focused on home-based care growth plans and what strategies are best for home care organizations to gain financial health and continue to grow and be successful in the industry. Webinar panelists:…
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4 ways technology has opened the door to better home-based care in rural communities
The breakneck speed of technological innovation in the last decade has had a profound effect on contemporary society in unprecedented ways, especially in the healthcare industry. The COVID-19 pandemic spurred new virtual outreach possibilities like few other periods in modern history. This required new strategies to respond to extraordinarily difficult situations. These rapid changes…
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Why home-based care agencies should keep track of hospital re-admission rates
For home-based care agencies, keeping their clients healthy and happy is of the utmost importance. One of the key metrics that agencies use to assess their success in this area is the hospital re-admission rate. A staggering 78.2% of home-based care providers said they weren’t tracking hospital re-admission rates based on a report in 2021. …
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Balancing technology and human touch in home-based care
In healthcare, technology has become an indispensable tool for delivering efficient and effective home-based care. These can include automated scheduling, electronic health records, to virtual care. These digital tools have revolutionized the way we provide care to individuals in the comfort of their own homes. However, amidst this technological transformation, we have to be careful…
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Maximizing personalized patient care: the role of software in home-based care
The landscape of health care is undergoing a significant shift. More than ever before, patients are expressing a growing preference for home-based care. This trend is not only expected to continue but also to accelerate in 2023 and beyond. With the home-based care market expected to reach a staggering $340.2 billion by 2027, it’s clear…
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The importance of cultural competency in home-based care
In an increasingly diverse society, the need for cultural competency in the home-based care sector has never been more important. Cultural competency refers to the ability to understand, communicate with and effectively interact with people across cultures. “Developing cross-cultural attitudes allows one to develop skills for better engaging with people from all kinds of cultures.…
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How client-reported data can help care workers make better health care decisions
The voice of a client is essential to understanding whether home care services are making a difference. Client-centered care has taken the spotlight when it comes to discussions of quality. Home care agencies are now adapting to providing care that is responsive and respectful of individual client preferences and values, which guides clinical decisions. Agencies…
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4 Ways to improve client risk management in home care with data
Risk management can be a daunting task in home care, but it’s essential to ensure that clients receive the best possible care. With data analytics tools and sound policies, you can launch an effective risk management plan for your home care agency. Client care can present a variety of risks that can impact the quality…
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5 Tips on automating client risk management in home care
As we mentioned in our blog, 3 methods to enhance home care risk management, and keeping clients safe while providing care services is critical for home care organizations. One of the three methods discussed was using automation to reduce manual errors and identify risks more quicker. Manual processing of client risk management leads to a…
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5 tips to increase continuity of care in home care [free care plan worksheet]
Increasing continuity of care in home care is an important step in providing quality service to your clients. It is one of the 3 ways to improve care management in home care that we covered in our blog recently. Continuity of care also allows for a better understanding of your client’s condition and needs over…
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