Caregiver Churn
Reduce caregiver churn with a caregiver-first mobile app
Caregiver churn has reached 60% or higher in some agencies, putting staffing, client relationships, and margins at risk. Home-based care organizations are under pressure to do more with less, but many are still asking caregivers to manage complex, fragmented workflows on outdated tools. A caregiver-first mobile caregiver platform changes that reality. By unifying scheduling, documentation, communication, and EVV in a single caregiver…
Train and grow your team with purpose: Building better careers in home care
In home care, the strength of the team directly impacts the quality of care they provide. But building a stable workforce requires more than better pay or perks. It starts with purposeful support and development from day one. High turnover and burnout continue to challenge the sector. At AlayaCare’s Better Outcomes 2024 conference, agency leaders…
How caregiver feedback tools improve satisfaction, retention, and engagement in home care
Long shifts. Last-minute callouts. Teams stretched past their limits. Caregiver turnover affects everything — morale, scheduling, even client outcomes. And every departure costs agencies an average of $4,500 in hiring and onboarding alone. It’s not a rare occurrence either. Turnover sits at 77% and 59% of home care agencies say staffing shortages are ongoing. While…
Guide: How employee experience drives success in home-based care
In home-based care, the care provider experience is more than just an HR concern — it’s a strategic imperative. Organizations that prioritize workforce engagement see measurable benefits, from improved patient outcomes to stronger financial performance. The connection is clear: When care providers feel valued, they deliver higher quality care. And better care drives agency growth,…
Embracing AI technology to recruit and retain caregivers: HHCN’s Continuum panel highlights
Artificial intelligence (AI) has been around for decades — since 1956, to be exact. However, the recent emergence of OpenAI, ChatGPT, and other large language models (LLMs) have catapulted this technology into the collective consciousness. Now, many in home-based care are wondering how AI can be leveraged in operations, primarily to tackle the ongoing challenge of…
Tackling the caregiver shortage: 5 effective strategies for retention
The caregiver shortage and high turnover rates in the home-based care industry are a constant struggle for organizations. Currently, the turnover rate is about 80%, and replacing an employee can cost over $4,500 USD in resources. So, the big question is, why is the turnover rate so high in this industry? How have other home-based…
6 ways to create a culture of belonging to improve employee retention in home-based care
Keeping great employees is a challenge for every industry, and home-based care providers have their own unique obstacles. One way to ensure team members feel appreciated is by making the workplace somewhere that includes them in its growth and opportunities. An effective way to put this into action is by collecting caregiver and staff…
Unlocking hiring excellence in home care: A roundtable discussion [webinar recap]
Home care organizations everywhere face budget constraints, compliance issues, and high turnover rates. Operational efficiency and the home care hiring process are vital to ensure companies can stay ahead of the trends and provide the best possible service to their clients. 75% of agencies had to turn down cases due to friction in the efficiency…
6 ways your home-based care staff can increase caregiver retention
A major challenge and significant pain point of any business is the retention of employees. How to retain caregivers continues to be the main question agencies are asking as they shift their focus to growth. Many home care agencies are adapting to meet the needs of their caregivers to improve caregiver satisfaction. Based on a…
4 growth strategies for home care agencies from industry experts
Home Health Care News (HHCN), in partnership with AlayaCare, hosted a webinar: “Growth Strategies for Home Care Agencies” on October 4th, 2022. This webinar was focused on home-based care growth plans and what strategies are best for home care organizations to gain financial health and continue to grow and be successful in the industry. Webinar panelists:…