Care Worker Mobile App
4 Operational Best Practices for Home Care Agencies
In a time when home care is on the rise and more clients are seeking home care services, you may feel as though your agency is running low on time and resources to keep up with the growing demand. Many home care agencies are struggling to find a way to provide efficient and effective care,…
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Home Infusion Therapy… Without the Paperwork
For patients with conditions that require medication to be infused by needle or catheter, staying at home for treatment is optimal. Not only is it more comfortable and more manageable for them, but infusion-based treatments in hospitals and outpatient clinics — particularly for those who suffer from chronic disease — is an unsustainable expense that…
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Supporting patient, caregiver and family engagement with technology
Families have turned away from nursing homes and other institutionalized settings at record rates over the last few years. Instead, they’re choosing home care for their loved ones. As a result, home care organizations are not only caring for more clients – but more clients with acute and complex needs.
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How Technology Can Help Eliminate Home Care Employee Churn
Across the United States, 16 percent of residents are over the age of 65 — and by 2060, it’s expected that one in four Americans will be in the retirement zone. This aging society presents challenges and opportunities across a wide swath of industries and sectors. It’s hard to imagine a market more invested in…
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How to Leverage Digital Patient Engagement Tools to Improve Outcomes
Home healthcare providers have an increased focus on “patient engagement”, or in the words of Judith Hibbard, Ph.D., MPH, “an individual’s knowledge, skill, and confidence for managing their [own] health and health care.” There is plenty of research that supports the notion that patients who are confident and who can participate in their own care…
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5 Tips for Improving your Client’s Home Care Experience
Like many other industries, the home care industry is beginning to put the consumer at the core. Care models are becoming increasingly client-centric, meaning customer service will be hands-down the most important role at your home care agency. This is especially true considering the increasing demand for home healthcare services; clients will be attracted to,…
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[Now Live] Log Into the Mobile App Using Fingerprint or Face Recognition
We’re pleased to announce that we’ve simplified the mobile app login experience by launching Biometric Authentication on both iOS and Android devices! With this feature enabled, mobile app users can now sign in faster and more securely using their face or fingerprint instead of a password, significantly reducing the time it takes to log in or renew a session.
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AlayaCare’s Mobile App Gets a Spring Tuneup
A useful, easy-to-use app is one effective measure in making any caregiver’s job more efficient and rewarding – reducing administrative burdens so they can spend more time caring for clients. A reliable app becomes integral to a caregiver’s workday, and can play a big role in maintaining job satisfaction in an industry where retaining and…
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Why ‘Net Promoter Scores’ are Important for Home Care Agencies
In the golden age of metrics, there’s another interesting tool that can help your agency collect important data insights: the “Net Promoter Score”, or NPS for short. If you haven’t heard of it already, NPS is a way virtually any company can measure its customer experience. By measuring that experience, it’s then possible to understand…
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Nurse Appreciation Through the Power of Technology
Each year, National Nurses Week acknowledges the challenging job of nursing and provides an opportunity to let the four million registered nurses in the U.S. – and the millions more around the globe – know that their hard work is recognized and appreciated.
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