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As aged care services evolve, technology carries organisations into the future

Health visitor and a senior woman with tablet during home visit. A nurse talking to an elderly woman.

Sydney, Australia – May 24, 2019 – The Royal Commission into Aged Care and Safety will soon release its initial findings after an extensive assessment into how best to care for this country’s rising population of seniors. Yet for organisations across Australia delivering home care services to older adults, the time is now to embrace modern technology solutions that can improve the quality and consistency of care.

 “The Commission is rightly interested in how we can innovate home, aged, community and disability services as efficiently as possible to meet the needs of our ageing citizens,” said Emma Pate, General Manager, AlayaCare. “Progressive organisations are already stepping ahead into this future by adopting technology that radically improves all parts of their business, elevating their ability to meet the needs of clients, specialized field staff, schedulers, and everyone touched by their services.”

Last fall, the Commission set forth to address how Australia’s four million citizens over the age of 65 – a number that reach nine million in the next 30 years – should receive aged care services. An initial report will be released in October, with final conclusions to follow in April 2020. 

The primary concerns are ensuring access to affordable, high-quality services across Australia that are centred on clients, giving them greater choice, control and independence when it comes to their own care. For organisations to meet this rising demand, and shifting federal regulations, antiquated legacy technology must be left behind in favour of software that has the flexibility to support multiple lines of service and a fully integrated system of care. 

“AlayaCare is one modern solution, a platform uniquely suited to support our changing care environments, with an end-to-end solution that offers the tools necessary for care providers and client to plan, deliver and improve care,” said Pate. “This includes real-time remote patient monitoring which is particularly relevant for under-serviced regional and remote communities.” 

Additional highlights of AlayaCare’s platform include:

  • Integrated technology helps organisations improve their operational effectiveness and accountability and care for more clients with less administration burden.
  • Streamlined billing and communications with integrated capabilities including AIRDOCS, which helps organisations automate, personalise and digitise client communications.
  • Built-in APIs allow for easy data transfer, and care providers can easily access health and service history.
  • Real-time dashboard helps providers monitor clients centrally, reducing unnecessary visits and proactively addressing client needs.
  • Budget module facilitates individually planned services and greater consumer-directed care.

About AlayaCare

AlayaCare’s unique platform includes back office, client and family portals, remote patient monitoring, telehealth, and mobile care worker functionality in one integrated, highly robust and secure, cloud-based system. AlayaCare is providing the platform for home and community care organizations to propel towards innovation and home care of the future. AlayaCare was founded in 2014.

For more information:

AlayaCare Media Enquiries: Amy Cole,, 647-287-0025

AlayaCare Client Enquiries: Brady Murphy, VP, Sales & Marketing, 647-477-4174 ext. 201