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Press release

AlayaCare Releases COVID-19 Screener to Help Home and Community Care Workers


AlayaCare announced today that it has released a COVID-19 screener as part of its home care mobile platform. In following government and health officials’ recommendation to keep individuals healthy and safe in their home, the application gives front-line workers an electronic tool that they can use to assess risk before they provide home and community-based services to elderly and patients who are most vulnerable.

The electronic screening tool can be used before each visit and is available to personal care workers and clinicians. The application walks the user through five questions — recommended by health authorities, and which are customizable — and determines the potential risk of COVID-19 infection. If a risk is assessed, an alert will be transmitted to the care providers organizational COVID-19 task force, or central management, for follow-up.


“Care providers were increasingly incorporating virtual tools into their service offering and now, with heightened pressure on the health care system, we’re seeing the need for and adaptation of smart technology tools accelerating,” said AlayaCare CEO Adrian Schauer. “The addition of the screening application will help care providers evaluate risk and early identification and response intervention has the potential to reduce the spread of infection.”

The solution is already in production and over 10,000 screens have been completed. AlayaCare, which services 10,000,000 home visits a month, is committed to leading the industry to a value-based, technology-enabled care model. The screening tool is a technology tool that will help curtail the transmission of infection within vulnerable populations.

Patrick Charbonneau, AlayaCare’s VP Product Management elaborated: “For our customers and for AlayaCare, protecting caregivers, clients and their collective loved ones in the community that they serve is a top priority. As the pandemic announcement and resulting infection control measures have evolved, we want to ensure that our application and its design were effective for clinical and home care personnel.”

In addition to the electronic screening tool, AlayaCare and leading quality assurance and performance benchmarking organization, Home Care Pulse, have also joined forces to launch a free employee phone screening survey for field staff to complete before providing home and community-based services.

“Our mission, shared with AlayaCare, is focused on quality care and keeping front-line staff, clients and their loved ones healthy and safe,” said Todd Austin, Chief Operating Officer at Home Care Pulse. “Our focus during this time is to ensure that field staff are equipped with the tools and resources needed to deliver the best care possible while staying safe.”

About AlayaCare

AlayaCare’s unique platform offers a complete technology solution to manage the entire client lifecycle including referrals and intake, scheduling, coordination, client health records, clinical documentation, care worker management, billing and payroll, reporting, remote patient monitoring, and a mobile caregiver app in one integrated, highly robust and secure, cloud-based system. AlayaCare is providing the platform for home and community care organizations to propel towards innovation and home care of the future. AlayaCare was founded in 2014.

About Home Care Pulse

Home Care Pulse is the industry’s leading firm in satisfaction research and quality assurance. On behalf of home care businesses across North America, Home Care Pulse surveys thousands of clients and caregivers each month to gather satisfaction ratings and detailed, unbiased feedback. This data is then provided to the agencies in a real-time online portal that helps the businesses identify needs and take action to reduce client and caregiver turnover, increase satisfaction, and boost referrals.

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