Speakers

Better Outcomes 2025 - United States

Alyssa Moy serves as the Senior Vice President of Technology Strategy, Development, and Operations for Option Care Health, a national provider of home and alternate site infusion services. Alyssa brings 20+ years of experience in various IT Healthcare roles from Walgreens (Deerfield, Ill.) and Option Care Health (Bannockburn, Ill.). In her current role, Alyssa is responsible for driving long-term strategy and innovation of information technology within the organization, including Product Management, Product Engineering, Customer Success, Service Management, Infrastructure, and the Project Management Office. Alyssa earned a bachelor’s degree in Software Engineering and a Master’s in Business Administration (MBA) from the University of Phoenix. Alyssa has also provided pro bono IT strategy services for United Way and Chicago Family Health.

Alex is a Strategic Account Director at AlayaCare, where he partners closely with our Infusion customer base across the United States. Alex has been with AlayaCare for nearly three years and has a passion for driving meaningful outcomes through technology, working hand-in-hand with our customers to unlock the full potential of the AlayaCare platform.

Alex Skinner is a strategic leader at AlayaCare with hands-on experience across every phase of the customer journey. He began in implementation before supporting over 200 organizations as a product expert in solution engineering, working across Canadian, U.S., and international markets. Alex contributed to the design of AlayaCare’s ROI framework and later led the development of the Customer Maturity Model—a framework now used in 90% of enterprise accounts to benchmark performance and guide value realization strategies. Today, he plays a leading role in shaping the company’s AI strategy, with a focus on agentic workflows that deliver the greatest value to providers. His cross-functional background gives him a unique lens into what’s working for the most successful homecare organizations.

With two decades of legal experience, Angelo Spinola specializes in employment litigation, focusing on the home health, home care, and hospice industries. He represents a range of clients, from Fortune 500 companies and franchisors to small businesses and franchisees. Angelo also advises private equity firms and investment groups on labor and employment issues during acquisitions and related activities. Angelo builds coalitions that provide comprehensive legal support to home-based care clients. He leverages legal expertise that is tailored for franchise systems and home care providers, offering industry insights, compliance, and direct access to critical legal resources. His experience includes wage and hour investigations, pay audits, M&A due diligence, joint employment risk mitigation, and compliance strategies to minimize legal exposure. He also represents management in grievance arbitrations and drafts restrictive covenant agreements. Beyond litigation, Angelo helps employers foster issue-free workplaces through counseling, training, and compliance programs. A sought-after speaker, he frequently presents on employment law topics to business organizations and HR professionals nationwide.

Christian Alaimo is the Co-Founder and COO of Caribou, a technology company dedicated to helping care organizations become high-performing operations and world-class employers. Caribou’s industry-leading innovation combines data and behavioral psychology to drive the outcomes that matter most to agencies, from retention and recruitment to EVV compliance.Before co-founding Caribou, he spent over a decade in consumer analytics and marketing - leading marketing strategy at PepsiCo for brands like Gatorade and Quaker, and was a three-time representative at the Cannes International Festival of Creativity. Driven by firsthand experience watching his nonna navigate the home care system, he now aims to create positive impact at scale through Caribou, enabling agencies to deliver quality care to everyone who needs it.

Etienne is the Director of Product at AlayaCare, where he’s been shaping the platform since joining the product team in 2017. As the longest-standing member of the team, Etienne brings a deep understanding of both the healthcare space and AlayaCare’s technology. With an engineering background and a passion for solving complex problems, he has contributed to nearly every aspect of the platform over the years —most notably in scheduling where he built our visit verification engine. Today, he leads the mobile, family portal, and product design teams, helping to drive innovation and user-centric experiences across AlayaCare’s solutions.

Félix Vaillancourt is Senior Product Manager at AlayaCare, where he leads the Marketplace platform. Under his management, the product scaled from concept to over 300 organizations, powering more than 200,000 service referrals in 2025 and transforming how health authorities and infusion specialty pharmacies coordinate care. With a background in health tech and eCommerce, Félix brings a data-driven, customer-centric approach to innovation.

Geoff Darling is happiest at the intersection of business and innovative technology with a higher purpose. As AlayaCare’s CRO, he leads the global revenue organization, overseeing go-to-market functions across sales, marketing, account management, and our partner network. He is passionate about leveraging technology to transform the future of home care by fostering partnerships with customers and stakeholders. Having been an early believer in AlayaCare's mission, Geoff formally joined in 2022, bringing a diverse background spanning two decades of technology and finance experience.

Hal Ali is the Director of Data Engineering at AlayaCare, where he leads the design and delivery of scalable data infrastructure and analytics capabilities across the platform. With a focus on empowering data-driven decision-making, Hal oversees data architecture, pipeline optimization, and platform reliability—ensuring teams across the organization can access accurate, actionable insights to improve operations and outcomes in home-based care.

Isaac Alexander is responsible for leading and driving the AlayaCare technology platform. He serves as the technical evangelist for the architectural vision, strategy, and principles for AlayaCare and Procura (formerly Complia) products. Isaac is the champion for AlayaCare’s individual contributor career track ensuring top talent is challenged and supported well.

James Cohen is the Co-Founder & CEO of Nevvon, a global leader in digital caregiver training. With extensive experience in workforce development and healthcare technology, James has helped home care and hospice agencies streamline compliance, improve staff retention, and enhance training efficiency. Under his leadership, Nevvon has expanded its reach across multiple states and payers, ensuring that agencies and caregivers have access to best-in-class multilingual training solutions that drive quality outcomes.

Jared Owens is a Staff Product Manager and U.S. Product Leader at AlayaCare, where he oversees the company’s Revenue Cycle Management (RCM) capabilities and workflows. With deep expertise in healthcare operations, Jared leads product strategy and execution to help organizations streamline billing, authorizations, and payments—driving efficiency, compliance, and measurable impact across the home-based care continuum.

Jean-Francois (JF) Gailleur brings more than 30 years of experience in the software industry, leading positions with fast-growing start-ups and large companies such as SAP, hybris, AppDirect, Elevate Security, and Radialpoint. He has held many different roles in positions such as software engineering, system architecture, product management, business strategy, CTO as well as leading many Development and Cloud Engineering teams in international environments. JF holds an Engineering Degree in Computer Science and Robotics from Marseille Polytechnic University and an MBA from John Molson School of Business, Concordia University in Montreal. JF is a member of the Order of Engineers of Quebec. JF has two kids and enjoys outdoor sports.

Karri Wright is a seasoned healthcare technology leader with over 20 years of experience in product management. She excels at aligning product strategy with regulatory and business goals, collaborating closely with top home health and hospice organizations. Her expertise spans RCM, payroll, clinical workflows, CRM, point of care, care coordination portals, and interoperability.Karri has held senior roles at Hearst Health and GE Healthcare, where she led high-performing teams and drove customer-focused innovation.She’s known for translating complex needs into scalable solutions and is passionate about empowering teams and advancing patient care through technology.

Kaila Raimondo is the Head of U.S. Markets at AlayaCare, a leading cloud-based software provider for home and community care. She joined AlayaCare in 2018 and has played a pivotal role in scaling the company’s operations, beginning in customer success before moving into strategy and ultimately leading AlayaCare's U.S. markets.Kaila brings a deep understanding of the intersection between healthcare delivery and technology, helping providers improve clinical and financial outcomes through digital transformation. Her leadership has been key in aligning AlayaCare’s product and go-to-market teams to support enterprise providers across the U.S. homecare, home infusion & infusion and skilled nursing markets.

Ken Zunin is a visionary business development leader with a proven record of accelerating growth, building high-impact partnerships, and shaping go-to-market strategies across both B2B and B2C sectors. As Director of Business Development & Strategic Partnerships at WOTC.com, he plays a pivotal role in driving revenue, cultivating long-term client relationships, and advancing the company’s market position within the tax credit space.

Mark Zawodny is the Chief Information Officer for Care Advantage, where he spearheads the modernization of the company's digital infrastructure, user experience, and data security.  With more than 20 years of experience in the healthcare and enterprise technology sectors, Mark has established a reputation as an innovative leader with a highly creative approach to tech strategy and an ability to navigate complex challenges by “digging into the detail”. His work is fueled by a passion for using technology to streamline and enhance the care delivery process and support healthcare providers. This commitment is central to empowering clients and caregivers with the best technology available, directly supporting his belief of making shared user experiences better.

Marshalina Ramos "Marsha" Chief Executive Officer of Visionary Health Group. Marsha is a native of New York and has spent her career focused on community health. She has decades of experience in non-profit as well as for profit organizations. She is a visionary with a proven track record of using tools to reduce costs and improve efficiencies.Marsha is a Doctorate prepared Registered nurse and has an advanced degree in Executive Leadership and is Lean Six Sigma certified.

Marie Beltrao is a Solutions Architect on AlayaCare’s Forward Deployment Engineering team. Part of the original launch team for Alaya Connector and Alaya Apps, she has led hundreds of implementations, helping organizations maximize integrations and mobile solutions with creative, outcomes-driven approaches.

Melissa brings over 20 years of extensive experience in the Senior Living industry to her role as North American Business Development Executive at Checked In Care (CIC). With a career that spans owning, operating, and consulting for senior living communities across the U.S. and Canada, Melissa has a proven track record of innovating care delivery and creating solutions that enhance communication and resident care. Prior to CIC, she co-created Extended Care Pro (ECP), a pioneering SAAS platform that transformed eCharting and EMAR systems in senior care. Passionate about improving the lives of seniors, Melissa joined CIC to bring its groundbreaking platform to North America, where she is helping to close the communication gap between care providers, residents, and families.

Naomi is currently Senior Vice President, of Data and Intelligence at AlayaCare. Her mandate is to drive value and leverage data to support the innovation strategy of AlayaCare. This is done through applied research in machine learning and optimization applications to make home care agencies more efficient and improve clinical outcomes. Naomi also has a wealth of experience as a start-up entrepreneur and a seasoned business executive.

Olivia Jones is Executive Vice President at Care Advantage, Inc., bringing over 28 years of experience in the home care industry, from early beginnings as a Care Coordinator to the last 15 years in leadership. With deep expertise in operations and strategic planning, Olivia has helped guide Care Advantage through transformational growth, improve service delivery, and build high-performing teams. Known for a results-driven yet approachable leadership style, she is passionate about elevating care standards and creating meaningful impact for both clients and caregivers.

Paul Fam is the Director of Customer Education at AlayaCare, where he leads the strategy and delivery of training programs, in-app education, knowledge management, LMS courseware, and community engagement. A lifelong learner with a background in clinical, nursing, and allied health education, Paul brings deep expertise in educational technology, adult learning, and accessible design. He takes a learner-centered, evidence-based approach to creating impactful experiences that drive adoption, unlock value, and support long-term customer success — with the ultimate goal of connecting education to better outcomes for patients and care teams.

Rob’s driving passions are data and technology. He has spent his career living out those passions in all areas of home care, living the realities of Operations, HR, Finance, and Clinical Services. His solutions have streamlined processes, maximized potential, and benefited clients and caregivers alike. At Avid, he brings the finest industry and custom products to bear on frequent acquisitions and continuous process improvement, maintaining cost efficiency and simplicity for the technologically challenged.

Stephanie Mullis, CDP, NHA, has served at Vitasya Healthcare Consultants for the past two and a half years. With 15 years of executive leadership and nearly two decades in healthcare, she leads Compliance, Quality Assurance, and Process Improvement across Vitasya’s five operating agencies. Vitasya’s agencies have expanded rapidly - growing 4x in the past year alone. To support this scale, the organization leverages Alayacare’s EMR and EVV capabilities, alongside advanced EMS, CMS, Notable, and Connector functions that drive automation, streamline workflows, and enhance operational efficiency.

Dr. Steven “Steve” Landers is a recognized leader in home health, primary care, and aging services, with nearly two decades of experience as a physician, executive, and public health policy advocate. As the first CEO of the National Alliance for Care at Home, he is dedicated to advancing home- and community-based care for aging Americans. A board-certified physician in family medicine, geriatric medicine, and hospice and palliative medicine, Dr. Landers emphasizes the importance of compassionate, cost-effective care. Dr. Landers graduated from Case Western Reserve University School of Medicine and completed his residency and fellowship at Case Western and the Cleveland Clinic. He holds an MPH from Johns Hopkins Bloomberg School of Public Health and a BA in political science from Indiana University. Early in his career, Dr. Landers provided house-call medical care, where he recognized the need for stronger connections between home care and the broader healthcare system, leading him to focus on advocacy and health policy. He has served on numerous national boards in the past, including the National Association for Home Care & Hospice, Partnership for Quality Home Health, and the American Academy of Home Care Medicine, frequently advocating for home-based care policies in Congress and state legislatures. Previously, Dr. Landers was the director of home care and hospice at Cleveland Clinic and CEO of Visiting Nurse Association Health Group, Inc. A published author and thought leader, his work has appeared in major outlets like the New England Journal of Medicine and the Journal of the American Medical Association. His team’s leadership in providing specialized home care and at-home vaccines for seniors during COVID-19 was highlighted by ABC and CBS. Dr. Landers lives in Little Silver, New Jersey, with his wife and three sons, and enjoys golfing, fishing, hiking, and watching horse racing.

Tim is a PE operating partner with extensive home care experience with providers and payers, driving M&A, operational excellence, and technology-driven business and clinical differentiation. Tim previously served as the Chairman of DMAS (Department of Medicaid Assistance Services), the Medicaid agency in Virginia serving over 1.8 million members. He is currently an Operating Partner at Searchlight Capital, the Executive Chairman of Beach House Center for Recovery, the former CEO of Care Advantage (current Executive Advisor), and prior to that held several leadership positions with Humana.

YH is a product marketing leader specializing in the health tech sector. At AlayaCare, she drives go-to-market strategies for key solutions such as the Clinical Suite, Marketplace, and Family Portal. She also leads messaging and positioning efforts for the Canadian Public Sector and the U.S. Home Infusion & Skilled Nursing markets. With a deep passion for the role of technology in driving better outcomes, YH brings a thoughtful and strategic lens to innovation in home care delivery