Agenda

Better Outcomes 2025 - USA

What does great look like in home-based care — and how do you measure it?

This executive-level session introduces a practical framework for assessing your organization’s maturity across care delivery and operations. You’ll gain insight into how leading providers are evolving and how to benchmark your own progress against industry peers.

From there, we’ll explore how data can move you from reflection to action. Learn how AlayaCare customers are using the metrics that matter — from board-level KPIs to frontline performance indicators — to guide strategy, support decision-making, and drive impact at every level. Whether you’re preparing for growth, optimizing operations, or rethinking your approach to care, this session will help you focus on what matters most — and plan what comes next.

Your RNs need clinical tools that are fast, flexible, and built for the field. In this session, we’ll explore AlayaCare’s latest clinical updates designed to support high-quality care. See the recent updates to our forms in practice, learn how upgrades made to the most used interface for your frontline staff — the field portal — will enrich your staff’s day-to-day, and see how Layla, our AI-powered conversational agent, is streamlining documentation with voice-to-forms capabilities. From improved clinical workflows to more intelligent data capture, discover how these innovations are helping providers enhance both care delivery and operational efficiency.

As regulatory complexity grows and payers shift toward value-based care, home-based care providers are under pressure to modernize their revenue cycle operations. In this session, discover how to navigate intricate, state-specific billing rules like EVV, while streamlining eligibility and authorization workflows through automation. Learn how AlayaCare’s revenue cycle management (RCM) tools, accelerate reimbursements and stay ahead of evolving payment models. Whether you're tackling multi-state compliance or preparing for the future of value-based care, this session will equip you with the strategies and tools to optimize your financial performance.

Discover how AlayaCare Apps and Connector can help your organization save time, reduce manual work, and simplify complex workflows. In this session, we’ll walk through real examples of how agencies are using these tools to reduce friction, automate tasks, and connect with third-party systems, all while improving staff experience and operational efficiency. Whether you’re just starting with these products or looking to expand your usage, you’ll leave with practical ideas you can put into action.

Growth in home-based care looks different today. Whether through mergers and acquisitions, expansion into new service lines, or investments in digital transformation, care organizations are making big moves — and facing big decisions.

In this panel, you’ll hear from leaders who have navigated growth firsthand. They’ll share how they’re thinking about scale, what they’ve learned through M&A or operational shifts, and why a long-term platform strategy matters more than ever. From data consolidation and system integration to workforce impact and strategic alignment, this session will offer real-world insight into how organizations are building for sustainable success.

AlayaCare Marketplace continues to unlock new potential for providers: streamlining operations, expanding capabilities, and driving efficiency. Get a first look at the latest Marketplace updates, from simplified workflows to powerful tools that support clinical excellence and compliance. Walk away with real-world examples, new use cases, and practical takeaways to help your organization scale smarter and deliver even better care.

Unlock the full potential of your data with AlayaCare’s data exploration capabilities. This practical session is designed for everyday users who want to get more out of reporting. Learn how to navigate the tool with confidence, build and customize reports, and discover which metrics are most valuable for driving decisions in scheduling, service delivery, compliance, and more. Whether you're new to reporting or looking to sharpen your skills, this session will help you turn raw data into actionable insights.

As home-based care becomes more complex, technology needs to do more than just record information. It should support teams, surface insights, and adapt in real time. The next generation of EMR won’t rely on bolt-on tools or patchwork systems — it will be intelligent by design, deeply embedded into care workflows, and continuously learning from every interaction.

In this session, we’ll explore how the care platform is evolving, and what it means to move from passive documentation to active enablement. From built-in AI and agents to integrated workflows and real-time decision support, we’ll discuss the key shifts shaping the future of care delivery — and what it looks like to be ready now.

Amid rising labor costs, reimbursement pressure, and workforce shortages, home healthcare operators are leaving significant dollars on the table. In this partner-led session, we’ll explore how federal and state hiring tax credits, like WOTC, Empowerment Zone credits, and youth-focused programs, can be leveraged to shrink margin gaps, expand the eligible talent pool, and fuel reinvestment in care quality and operational efficiency.

We’ll share real-world examples of providers who’ve turned underutilized programs into six-figure savings, and how integrating tax credit automation into your operational HR and payroll stack can create recurring value with zero disruption. Whether you’re PE-backed, independent, or scaling across multiple markets, this discussion will equip you with practical strategies to unlock hidden cash flow, while solving your most pressing staffing challenges.

AI is changing home care — but your team’s culture will determine whether it’s a growth engine or a source of fear and resistance. In this session, we’ll explore how leading agencies are using AI to scale efficiently, rewarding their top performers, and overcoming fear and uncertainty of new technology.

From “is AI going to take my job” to “AI helps me do my job better.” Learn key lessons from industry leaders.

With 59% of agencies facing staffing shortages and caregiver turnover at 77%, cultivating committed talent is critical. Discover a playbook for instant and personalized recognition—enabled through integration with AlayaCare — that can unite a distributed workforce, close engagement gaps, and drive a 400%+ ROI.

Home-based care providers operate in one of the most sensitive and highly regulated environments in healthcare. In this session, we will explore the evolving landscape of compliance and privacy, including how to safeguard client data, stay compliant with federal and state regulations, and build a culture of trust. We will also discuss how emerging technologies like AI fit into this picture and why ethical design, transparency, and responsible use are essential to aligning innovation with care standards. You will walk away with a deeper understanding of how AlayaCare supports your organization’s security, compliance, and privacy needs and how the platform helps keep your data protected as you scale.

Effective workforce management starts with smarter scheduling. Learn best practices for strong scheduling strategies that can directly impact caregiver retention and overall care quality. You will also get a look at our latest product enhancements, including the new and improved Tasks and New Visit Dialogue workflows, designed to streamline daily operations and improve the field experience. Walk away with actionable insights to strengthen your workforce and deliver better outcomes.

AlayaCare is constantly evolving — are you getting the most out of what’s new? This session is designed to help you stay current with the newest solutions AlayaCare has to offer. Learn how to take advantage of our upcoming seasonal release cycles, discover where to find up-to-date documentation, and explore educational resources that can empower your teams. Whether you're a power user or just getting started, you’ll walk away with clear strategies to maximize value, boost adoption, and ensure your organization is set up to succeed.