Agenda

Better Outcomes 2025 - USA

Adrian Schauer, Founder and CEO of AlayaCare, opens Better Outcomes with a call to reimagine what’s possible in home-based care. As the sector faces growing complexity and rising expectations, now is the time for us to lead with clarity, purpose, and the right tools. Adrian will share how smarter platforms and agentic AI can reduce the burden on frontline teams, improve care planning, and return time to those who give it every day. This is about doing more than catching up — it’s about setting the pace for what care should look like.

Join Andrew McDonald, AlayaCare's Chief Product and Technology Officer, for an inside look at our product vision. Learn how recent innovations, and the roadmap ahead, are laser-focused on what matters most: helping you and your teams do more with less friction and greater confidence. From AI to automation, discover where we're doubling down to help you serve clients and employees with greater impact.

AI is quickly becoming a strategic priority in home-based care, and many organizations are already thinking about how to adopt the next wave of intelligent tools — including AI agents. In this forward-looking panel, care leaders will share how they’re preparing their teams, workflows, and cultures for a future shaped by automation, virtual assistance, and intelligent decision support. From internal readiness and change management to opportunities they’re most excited about, this session will give you a real-world look at how organizations are planning for what’s next. Whether you’re just starting the conversation or actively mapping your AI strategy, you’ll leave with ideas to bring back to your team — and a clearer view of how AlayaCare’s vision fits into the path ahead.

As regulatory complexity grows and payers shift toward value-based care, home-based care providers are under pressure to modernize their revenue cycle operations. In this session, discover how to navigate intricate, state-specific billing rules like EVV, while streamlining eligibility and authorization workflows through automation. Learn how AlayaCare’s revenue cycle management (RCM) tools, accelerate reimbursements and stay ahead of evolving payment models. Whether you're tackling multi-state compliance or preparing for the future of value-based care, this session will equip you with the strategies and tools to optimize your financial performance.

AlayaCare is constantly evolving — are you getting the most out of what’s new? This session is designed to help you stay current with the newest solutions AlayaCare has to offer. Learn how to take advantage of our upcoming seasonal release cycles, discover where to find up-to-date documentation, and explore educational resources that can empower your teams. Whether you're a power user or just getting started, you’ll walk away with clear strategies to maximize value, boost adoption, and ensure your organization is set up to succeed.

What does great look like in home and community-based care — and where does your organization stand today? This executive-level session introduces a practical framework for assessing maturity across key domains of care delivery, operations, and technology adoption. You'll gain a clear view of how leading organizations are evolving and reflect on where your organization is today, where you want to be, and what it takes to get there. Walk away with a sharper understanding of your growth trajectory and clarity on where to focus next to drive impact in the year ahead.

From board-level metrics to frontline performance, the ability to surface the right data at the right time is critical. In this session, we will explore how AlayaCare’s reporting and analytics tools help you track the KPIs that matter, from clinical outcomes to operational efficiency and financial performance. Learn how to harness dashboards, data extracts, and predictive insights to support strategic planning, uncover trends, and make confident decisions. Whether you are preparing board updates, optimizing staffing, or improving care delivery, this session will show you how to transform data into meaningful action.

Your RNs need clinical tools that are fast, flexible, and built for the field. In this session, we’ll explore AlayaCare’s latest clinical updates designed to support high-quality care in infusion settings. See the recent updates to our forms in practice, learn how upgrades made to the most used interface for your frontline staff — the field portal — will enrich your staff's day-to-day, and see how Layla, our AI-powered conversational agent, is streamlining documentation with voice-to-forms capabilities. From improved clinical workflows to more intelligent data capture, discover how these innovations are helping infusion providers enhance both care delivery and operational efficiency.

AlayaCare Marketplace continues to unlock new potential for Infusion providers: streamlining operations, expanding capabilities, and driving efficiency. Get a first look at the latest Marketplace updates, from simplified workflows to powerful tools that support clinical excellence and compliance. Walk away with real-world examples, new use cases, and practical takeaways to help your organization scale smarter and deliver even better care.

Unlock the full potential of your data with AlayaCare’s data exploration capabilities. This practical session is designed for everyday users who want to get more out of reporting. Learn how to navigate the tool with confidence, build and customize reports, and discover which metrics are most valuable for driving decisions in scheduling, service delivery, compliance, and more. Whether you're new to reporting or looking to sharpen your skills, this session will help you turn raw data into actionable insights.

Home-based care providers operate in one of the most sensitive and highly regulated environments in healthcare. In this session, we will explore the evolving landscape of compliance and privacy, including how to safeguard client data, stay compliant with federal and state regulations, and build a culture of trust. We will also discuss how emerging technologies like AI fit into this picture and why ethical design, transparency, and responsible use are essential to aligning innovation with care standards. You will walk away with a deeper understanding of how AlayaCare supports your organization’s security, compliance, and privacy needs and how the platform helps keep your data protected as you scale.

Effective workforce management starts with smarter scheduling. Learn best practices for strong scheduling strategies that can directly impact caregiver retention and overall care quality. You will also get a look at our latest product enhancements, including the new and improved Tasks and New Visit Dialogue workflows, designed to streamline daily operations and improve the field experience. Walk away with actionable insights to strengthen your workforce and deliver better outcomes.

What does a typical day look like for the people delivering care on the ground? In this intimate, interview-style session, hear directly from frontline workers as they share their real experiences, challenges, and moments of connection in the field. From early-morning visits to late-night charting, this is a behind-the-scenes look at the emotional, human side of home-based care. Walk away with a deeper appreciation for the compassion, resilience, and coordination it takes to deliver care — and how technology can support those who give so much of themselves every day.

As home-based care becomes more complex, technology needs to do more than just record information. It should support teams, surface insights, and adapt in real time. The next generation of EMR won’t rely on bolt-on tools or patchwork systems — it will be intelligent by design, deeply embedded into care workflows, and continuously learning from every interaction.

In this session, we’ll explore how the care platform is evolving, and what it means to move from passive documentation to active enablement. From built-in AI and agents to integrated workflows and real-time decision support, we’ll discuss the key shifts shaping the future of care delivery — and what it looks like to be ready now.

Growth in home-based care looks different today. Whether through mergers and acquisitions, expansion into new service lines, or investments in digital transformation, care organizations are making big moves — and facing big decisions.

In this panel, you’ll hear from leaders who have navigated growth firsthand. They’ll share how they’re thinking about scale, what they’ve learned through M&A or operational shifts, and why a long-term platform strategy matters more than ever. From data consolidation and system integration to workforce impact and strategic alignment, this session will offer real-world insight into how organizations are building for sustainable success.