Agenda

Better Outcomes 2025 - Canada

What does great look like in home and community care — and how do you measure it?

This executive-level session introduces a practical framework for assessing your organization’s maturity across care delivery and operations. You’ll gain insight into how leading providers are evolving and how to benchmark your own progress against industry peers.

From there, we’ll explore how data can move you from reflection to action. Learn how AlayaCare customers are using the metrics that matter — from board-level KPIs to frontline performance indicators — to guide strategy, support decision-making, and drive impact at every level. Whether you’re preparing for growth, optimizing operations, or rethinking your approach to care, this session will help you focus on what matters most — and plan what comes next.

Unlock the full potential of your data with AlayaCare’s data exploration capabilities. This practical session is designed for everyday users who want to get more out of reporting. Learn how to navigate the tool with confidence, build and customize reports, and discover which metrics are most valuable for driving decisions in scheduling, service delivery, compliance, and more. Whether you're new to reporting or looking to sharpen your skills, this session will help you turn raw data into actionable insights.

As home and community care becomes more complex, technology needs to do more than just record information. It should support teams, surface insights, and adapt in real time. The next generation of EMR won’t rely on bolt-on tools or patchwork systems — it will be intelligent by design, deeply embedded into care workflows, and continuously learning from every interaction.

In this session, we’ll explore how the care platform is evolving, and what it means to move from passive documentation to active enablement. From built-in AI and agents to integrated workflows and real-time decision support, we’ll discuss the key shifts shaping the future of care delivery — and what it looks like to be ready now.

With 59% of agencies facing staffing shortages and caregiver turnover at 77%, cultivating committed talent is critical. Discover a playbook for instant and personalized recognition—enabled through integration with AlayaCare — that can unite a distributed workforce, close engagement gaps, and drive a 400%+ ROI.

Home and community care providers operate in one of the most sensitive and highly regulated environments in healthcare. In this session, we will explore the evolving landscape of compliance and privacy, including how to safeguard client data, stay compliant with federal and state regulations, and build a culture of trust. We will also discuss how emerging technologies like AI fit into this picture and why ethical design, transparency, and responsible use are essential to aligning innovation with care standards. You will walk away with a deeper understanding of how AlayaCare supports your organization’s security, compliance, and privacy needs and how the platform helps keep your data protected as you scale.

AlayaCare is constantly evolving — are you getting the most out of what’s new? This session is designed to help you stay current with the newest solutions AlayaCare has to offer. Learn how to take advantage of our upcoming seasonal release cycles, discover where to find up-to-date documentation, and explore educational resources that can empower your teams. Whether you're a power user or just getting started, you’ll walk away with clear strategies to maximize value, boost adoption, and ensure your organization is set up to succeed.

Effective workforce management starts with smarter scheduling. Learn best practices for strong scheduling strategies that can directly impact caregiver retention and overall care quality. You will also get a look at our latest product enhancements, including the new and improved Tasks and New Visit Dialogue workflows, designed to streamline daily operations and improve the field experience. Walk away with actionable insights to strengthen your workforce and deliver better outcomes.

Discover how AlayaCare Apps and Connector can help your organization save time, reduce manual work, and simplify complex workflows. In this session, we’ll walk through real examples of how agencies are using these tools to reduce friction, automate tasks, and connect with third-party systems, all while improving staff experience and operational efficiency. Whether you’re just starting with these products or looking to expand your usage, you’ll leave with practical ideas you can put into action.

Change is never easy — but the cost of standing still is far greater. Too often, organizations struggle with transformation because they lack the right support, the right strategy, and the right partner. At AlayaCare, we believe that success starts from day one, not just at go-live.
This session explores how we embed change management best practices into every step of your AlayaCare journey — from initial strategy to full deployment and beyond. We’ll walk through our proven framework:

• Identify & strategize – A tailored roadmap based on your unique needs and goals.
• Partner – Collaborative alignment across stakeholders to ensure shared ownership.
• Deploy – Smooth, intentional implementation designed for long-term value.

Join us to learn how AlayaCare doesn’t just deliver software — we build a foundation for your next phase of growth. Because transformation isn’t a one-time event. It’s a flywheel, and we’re with you at every turn.