AlayaCare Unveils Client Messaging and Circle of Care to Transform Client Engagement and Care Coordination 

MONTREAL, QC – January 29, 2025 – AlayaCare, a global technology platform for home and community-based care, announced today the launch of Client Messaging and the Circle of Care bundle. This integrated solution is designed to empower home care agencies with seamless, secure, and real-time communication between agency staff, clients, and their loved ones. Integrating Secure Messaging, Family Portal, and Client Messaging, the Circle of Care launch provides a comprehensive communication ecosystem that enhances care delivery, improves client engagement, and drives better health outcomes. 

By centralizing all client-related interactions within the AlayaCare platform, agencies can now streamline workflows, reduce administrative overhead, and provide a more responsive, patient-centered care experience.  

With the launch of Circle of Care, organizations can expect to: 

• Reduce call volumes and email traffic while improving response times to client inquiries and concerns. 
• Enhance client care experiences with a dedicated, secure communication channel connecting clients directly to their care team.    
• Improve health outcomes through consistent, easily accessible care information such as visits schedule, progress notes, and communication and context between clients and providers.  
• Streamline client care operations by enabling clients to fill out forms digitally with the new collaborative forms, request for new visits, and process payments all in one place 
• Boost client and family engagement in the care process, supporting a more collaborative, patient-centered approach to care delivery.   

Client Messaging also allows agencies to configure topics and workflows to align with their specific practices and needs, delivering a comprehensive platform that is tailored for each organization and their clients’ needs. 

“This solution is designed to address some of the most frustrating challenges we hear from customers in home care today, including high call volumes, inefficient communication, and security concerns,” said Adrian Schauer, CEO and Founder at AlayaCare. “By providing a centralized, secure platform, we’re enabling agencies to reduce delays, streamline communication, and ensure nothing gets lost in the shuffle. With the launch of Client Messaging and the Circle of Care bundle, clients and their families can access timely information, connect directly with their care teams, and enjoy greater visibility into their care journey. For agencies, this means not only better outcomes for their clients but also greater operational efficiency and peace of mind knowing that communications are compliant and traceable.” 

To discover the power of the Client Messaging and the Circle of Care bundle and transform the future of home care communication, please visit: alayacare.com/client-messaging.

About AlayaCare     

AlayaCare is an end-to-end software platform for public, private, non-profit, and community home-based care organizations that manages the entire client lifecycle, including needs assessments, care plans, scheduling, visit and route optimization, and visit verification. Founded in 2014 and now with over 600 employees, AlayaCare combines traditional in-home and virtual care solutions that enable care providers to lower the cost of care and achieve better outcomes for their clients. For more information, visit alayacare.com.  

AlayaCare Press Contact:     

Steph Davidson    
[email protected]