AlayaCare chosen by Care at Home of Delaware to streamline EVV, billing, and reporting

NEW YORK, NY, – April 14, 2025 – AlayaCare, a leader in cloud-based home care solutions, is partnering with Care at Home of Delaware, LLC to take a major step toward modernizing home care for Medicaid clients. This partnership will enhance operational efficiency, improve care delivery, and streamline critical administrative processes. As one of the largest Medicaid-focused home care providers in the region, Care at Home is leveraging AlayaCare’s technology to drive digital transformation, increase reporting visibility, and automate essential workflows that were previously handled manually.

Care at Home recognized the need for a more advanced solution to streamline back-office operations, automate visit verification, and optimize Medicaid billing. By adopting AlayaCare’s innovative platform, the organization has replaced manual post-visit verification with a fully automated Electronic Visit Verification (EVV) system, improving compliance and reducing administrative workload. Additionally, AlayaCare’s enhanced reporting capabilities and its Connector feature facilitate seamless automation of previously time-consuming tasks, allowing caregivers and administrators to focus on delivering high-quality client care.

“At Care at Home, we are committed to delivering high-quality care while ensuring operational efficiency,” said Courtney Segars, Care Coordination Manager at Care at Home Delaware. “With AlayaCare’s advanced technology, we now have greater visibility into our operations, streamlined Medicaid billing processes, and automated workflows that allow us to focus more on client care. This partnership marks a new chapter in our ability to leverage digital solutions for better outcomes.”

“With the growing demand for home care services, organizations like Care at Home need scalable, technology-driven solutions to enhance efficiency and compliance,” said Adrian Schauer, founder and CEO of AlayaCare. “By adopting AlayaCare’s modern platform, Care at Home is not only improving back-office processes but also empowering caregivers with real-time data and automation that enhances the client experience.”

This collaboration highlights Care at Home’s commitment to innovation and its dedication to delivering exceptional home care services through digitalization and automation. By leveraging AlayaCare’s comprehensive suite of tools, Care at Home is well-positioned to drive operational excellence and improve care quality for the communities it serves.

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Press Contact:     
Steph Davidson    
[email protected]

About AlayaCare   

AlayaCare is an end-to-end platform designed to serve public, private, and non-profit home and community care organizations that manages the entire client lifecycle, including needs assessments, care plans, scheduling, visit and route optimization, and visit verification. Founded in 2014 and now with over 600 employees, AlayaCare combines traditional in-home and virtual care solutions that enable care providers to lower the cost of care and achieve better outcomes for their clients. For more information, visit: AlayaCare.com 

About Care at Home of Delaware, LLC

Care at Home of Delaware, LLC is a locally owned and operated personal assistance services agency dedicated to providing high-quality, personalized care to individuals in New Castle and Kent Counties. Established in 2019, the agency is licensed and insured in the state of Delaware and is uniquely Physician-Owned and Directed. Care at Home of Delaware offers customized service plans designed to bring comfort, compassion, and companionship to clients in need. Through its Family or Trusted Friend Caregiver Program, the agency also empowers loved ones to become caregivers and receive compensation for their support.